thyssenkrupp Materials Services is now “omnifit” – digital transformation of the materials business moves to the next level
• World’s biggest virtual warehouse: Virtual presentation of more than 150,000 products and services providing fully digital access to 3.5 million m² of storage space at 271 international operating sites
• Omnichannel in practice: Cross-channel access to wide spectrum of materials and services for 250,000 customers worldwide
(firmenpresse) - thyssenkrupp Materials Services is making rapid advances with its digital transformation: The thyssenkrupp Groupclock access to more than 150,000 products and services through its new omnichannel structure, enabled by a powerful, self-developed AI (Artificial Intelligence) solution.
Tailored channels
Providing all required channels is key to the success of an omnichannel approach. At thyssenkrupp Materials Services customers can place orders via individual customer portals, EDI interfaces, online shops and in the future also via external platforms.
Positive experience with first customers has already been gathered during a practical trial. A new B2B portal as part of the omnichannel approach is already in use. It will go live in summer 2018. ales staff
Holistic approach
By starting to connect all its machinery last year with toii, thyssenkrupp Materials Services reached a key milestone in its digital transformation along the entire value chain. the intelligent digitalization of operating processes is also of key importance. Our IoT (Internet of Things) platform toii is an in-house development that allows machines of different types and ages to communicate with each other on a worldwide basis. In combination with our omnichannel approach t
The video of thyssenkrupp Materials Services
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With around 480 locations in over 40 countries, the Materials Services business area specializes in materials distribution, logistics and services, the provision of technical services as well as services for industrial plants and steel mills. In addition to rolled steel, stainless steel, tubes and pipes, nonferrous metals, specialty materials and plastics, Materials Services also offers services from processing and logistics to warehouse and inventory management through to supply chain and project management.
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Iso Roobertinkatu 20-22 Stora Robertsgatan
00120 Helsinki Helsingfors
Finland
Tel. + 358 9 6120 990
Fax + 358 9 6120 9919
eMail:katrin.leinonen(at)ins.fi
Michael Ridder
thyssenkrupp Materials Services GmbH
Head of External & Internal Communications
Materials Services business area
www.thyssenkrupp-materials-services.com
Email: michael.ridder(at)thyssenkrupp.com
Telephone: +49 (201) 844- 534416
Twitter: (at)Michael23Ridder
Company blog: www.engineered-thyssenkrupp.com
Datum: 18.04.2018 - 08:11 Uhr
Sprache: Deutsch
News-ID 1534956
Anzahl Zeichen: 4685
contact information:
Contact person: Katrin Leinonen
Town:
Helsinki
Phone: 96120990
Kategorie:
Transportation & Logistics
Typ of Press Release: Produktankündigung
type of sending: Veröffentlichung
Date of sending: 18.04.2018
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