unblu Announces Global Agreement with KANA, A Verint Company

unblu inc., a leader in live web customer engagement technology, announced today that it signed an original equipment manufacturing (OEM) agreement with KANA®, A Verint® Company.

(firmenpresse) - Strategic Relationship Expands Global Availability of Market Leading Co-Browsing Solution

Sarnen, Switzerland, January 22, 2015 - unblu inc., a leader in live web customer engagement technology, announced today that it signed an original equipment manufacturing (OEM) agreement with KANA®, A Verint® Company. The agreement allows KANA to bundle unblu’s enterprise co-browsing technology into the KANA Enterprise customer service suite. The integrated offering is available with the latest KANA Enterprise offering, introduced in November 2014.
“unblu is a recognized leader in co-browsing technology with a proven track record of enterprise class implementations," said Steven Thurlow, head of worldwide product strategy for KANA. “Integrating the unblu capability will help us further enhance live customer engagements that combine voice, chat and co-browsing into one seamless customer service approach.”
“KANA Software is a world class leader in customer service solutions and we are excited to work with a recognized leader in the industry.” Said Luc Haldimann, CEO of unblu. “With KANA we have found the right partner to accelerate our global sales growth, allowing us to maintain our leadership position the co-browsing space.”
With its robust 3rd generation approach, unblu enables co-browsing for highly dynamic webpages, which to date could not be served with 1st or 2nd generation approaches. Details of unblu’s product offering can be found at:https://www.unblu.com/en/products/

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Bereitgestellt von Benutzer: RealWire
Datum: 22.01.2015 - 06:52 Uhr
Sprache: Deutsch
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