Tyre changes and breakdown service throughout Europe for the same tyre prices
Hämmerling - The Tyre Company GmbH, one of the largest European tyre wholesalers with its own brands ATHOS, TALAS and SÄMM, has introduced its new "ATHOS Service Network" at the IAA in Hanover. This concept involves a 24 hour service for rental fleets, transport companies and manufacturers of trucks and commercial vehicles in 24 European countries. It is aimed at acquiring customers by offering a one-stop service, but mainly on a price basis. Tyre changes and breakdown service will be handled as far as possible by affiliated European ATHOS dealers. If these are not in the vicinity or available, an established service organisation will step in.
(firmenpresse) - Rental fleets, transport companies and manufacturers of commercial vehicles that „want to use the ATHOS Service Network“ simply contact a nearby ATHOS dealer, register online on a special user interface and then receive a service card with the service hotline number. If registered customers need ATHOS tyres and it is not possible to handle the order through the local workshop, the next available ATHOS dealer can be contacted through the hotline.
If no suitable ATHOS partner is available, the order is forwarded to a pan-European service organisation. In the event of a breakdown the driver receives a text message with the expected time of arrival of the service vehicle as soon as the hotline has clarified who will be responsible for providing the service. Communication is ensured by multilingual staff.
When the tyres have been changed or the breakdown rectified, the company providing the service sends an invoice for the work plus the tyres and spare parts for a fixed price to service headquarters. From here this is automatically forwarded with a service fee to the distributor who originally registered the respective company in the network. The advantage for customers is that although they have made use of the service in a different country, the invoice is always received from the local workshop - with the same, previously known prices in all countries at all times. Information on this process and examples of how calculation works is available on the internet portal.
"What''s special about the ATHOS service network," comments Ralf Hämmerling, CEO of Hämmerling - The Tyre Company GmbH, "Is that it doesn''t matter whether you need replacement tyres or breakdown assistance, the service network can contact workshops throughout Europe – and the ATHOS tyres always cost the same! We actively support these distributors in several ways. With our inexpensive products they can stand out from competitors on the market and we use them if assistance is needed, so everyone profits from everyone else. Even if some did not supply the products or carry out the work themselves, they are still able to offer their customers this extra service." Hämmerling - The Tyre Company GmbH offers its customers the service network free of charge and bears the credit risk for the distributor.
Themen in dieser Pressemitteilung:
wheels
wholesalers
haemmerling
tyre-trader
thalas
saemm
maexx
athos
goodyear
retreaded-truck-tyres
passenger-car
truck
motorcycle
off
road
as
em-tyres
Unternehmensinformation / Kurzprofil:
About Hämmerling-The Tyre Company GmbH
Founded in 1979, the German "Hämmerling - The Tyre Company GmbH" is now one of the biggest European tyre wholesalers. The portfolio of the company with constantly growing international business activities includes budget and premium brands for any make, size and tyre type (passenger car, truck, motorcycle, off-road, AS and EM tyres), and the house brands ATHOS truck tyres and TALAS steel-disk truck wheels and, finally, the remould truck tyres from its own production. Trading carcasses is another major business sector of the Paderborn-based family company.
The company''s own online shop networks 130 international wholesalers who offer customers goods from stocks of more than 10 million tyres. A shipping company which is also part of the Hämmerling Group permits a fast and flexible delivery throughout Europe. Many dealers and distributors are experiencing a good level of sales of the products made by "Hämmerling - The Tyre Company GmbH".
All house brands supplied by Hämmerling - The Tyre Company GmbH offer high quality, a long life and German development and technology. The high mileage, an appearance that is comparable to the look of premium brands and a unique cost-benefit ratio are the features of ATHOS truck tyres. That is why many original equipment manufacturers in vehicle construction already use ATHOS truck tyres today.
''Hämmerling - The Tyre Company GmbH'' is part of the Hämmerling Group. This group of companies operates on an international scale in the tyre wholesale and retail, logistics, IT and marketing sectors.
Jürgen Rönsch / text professionell, Harkortstraße 24, D-48163 Münster, Mobile: +49 (0)177- 591 9682
roensch(at)text-professionell.de, www.text-professionell.de
Jürgen Rönsch / text professionell, Harkortstraße 24, D-48163 Münster, Mobile: +49 (0)177- 591 9682
roensch(at)text-professionell.de, www.text-professionell.de
Datum: 24.09.2014 - 12:05 Uhr
Sprache: Deutsch
News-ID 1305007
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