Pressemitteilungen zu dem Thema newvoicemedia


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NewVoiceMedia unveils fully-integrated omni-channel solution as part of Spring ''18 release, to deliver exceptional customer experiences

LONDON, 14 March 2018 - NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, announced its Spring ''18 release today, unveiling key capabilities that will enable businesses to drive digital transformation and create unified, consistent and integrated experiences irrespective of the channel chosen by the customer. Making every conversation great with NewVoiceMedia''s omni-channel experience The company, which enables organisations to c ...


14.03.2018

NewVoiceMedia wins 2018 Stevie(R) Award for sales and customer service

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has won a 2018 Stevie Award for Sales and Customer Service. The company claimed the Silver ''Contact Centre Solution - New'' award, in the 12th annual Stevie Awards for Sales and Customer Service. The Stevie Awards for Sales and Customer Service are the world''s top h ...


06.03.2018

NewVoiceMedia wins 2018 CUSTOMER Magazine Product of the Year Award

LONDON 28 February 2018 . The award, presented for the 20th year by global, integrated media company TMC and CUSTOMER Magazine, recognises vendors that are advancing the call centre, CRM and teleservices industries one solution at a time and highlights products that enable their clients to meet and exceed the expectations of their customers. NVMvailability, NVM ensures complete flexibility, scalability, and reliability. For more information about NewVoiceMedia, visit www.newvoicemedia.com. ...


28.02.2018

NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot as Executive Vice President of North America Sales

LONDON, 19 January 2018 Based in San Francisco, Gachot will lead NewVoiceMedia Gachot. The firm now serves more than 700 customers spanning six continents, helping to dramatically improve their sales and deliver a better, more emotive customer experience. In his new role, Gachot will report to CEO Dennis Fois, who commented, Gachot said, For further information about NewVoiceMedia, visit www.newvoicemedia.com. ...


19.01.2018

NewVoiceMedia wins Frost & Sullivan Excellence Award

LONDON, 8 December 2017 & Sullivan Excellence Award in the Cloud Contact Centre Services Growth Excellence Leadership category. Founded in 2006, The Frost & Sullivan Excellence Awards is now in its 12th consecutive year and seeks to recognise companies and individuals that have pushed the boundaries of excellence The award, which was presented at a ceremony in Sydney on 7 December, follows several recent victories for NewVoiceMedia including being named by Forbes as one of the world ...


08.12.2017

Esker moves to the cloud to transform customer service experience

LONDON, 7 December 2017 rvice platform. Esker is a global leader in document process automation, helping organisations automate their manual business processes with a suite of on-demand solutions. Founded in 1985 with headquarters in Lyon, France, the multi-award-winning company now has 300,000 users of its services. With legacy on-premise contact centre technology that failed to integrate with its CRM software, Esker found that call handling time was far longer than it needed to be, and knew i ...


07.12.2017

NewVoiceMedia strengthens leadership team with appointment of SVP Customer Success

LONDON, November 27, 2017 - NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has appointed Chris Haggis as senior vice president of customer success to strengthen its customer service delivery and support functions. Based in the UK, Chris will have global responsibility for NewVoiceMedia’s customer success and professional services functions. He brings two decades of engineering experienc ...


27.11.2017

NewVoiceMedia named finalist in SalesTech Awards

LONDON, November 22 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 SalesTech Awards. The SalesTech Awards honour companies and individuals that demonstrate excellence, innovation and leadership in the sales technology market. Produced in partnership with the B2B Technology Marketing Community on LinkedIn, the awards tap into the experience of ...


22.11.2017

NewVoiceMedia named Most Innovative Tech Firm in Tech of the Year Awards

LONDON, 20 November 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a 2017 Tech of the Year Award, for Most Innovative Tech Firm. Launched by monthly publication Corporate Vision this year, The Awards identify and showcase the most talented and forward-thinking individuals and businesses in the technology industry, and commend them for their efforts over recent months in te ...


20.11.2017

NewVoiceMedia wins 2017 Tech Culture Award for second consecutive year

LONDON, 1 November 2017 - NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a Tech Culture Award for the second consecutive year. Established by global, integrated media company TMCnet in 2016, the award seeks to recognise the best work cultures within the technology sector. Honouring businesses committed to continuously improving the work-life balance of their employees including, ...


01.11.2017

Spotzer to transform service experience for global customer base with NewVoiceMedia

LONDON, 30 October 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, is helping Spotzer enhance its contact centre operations and global customer service experience with its ContactWorld platform. Spotzer is a white-label provider of bespoke digital marketing solutions for large enterprise customers who service small businesses, and has sales and service teams across four continents. The co ...


30.10.2017

NewVoiceMedia wins AI Global Excellence Award for inside sales technology

LONDON, 19 October 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won a 2017 AI Global Excellence Award in the Best Sales Software category. The awards programme was launched by Acquisition International to recognise and reward the firms and individuals whose commitment to sustained outstanding performance has seen them leading the way, not only in their own sector or industry ...


19.10.2017

NewVoiceMedia wins 2017 CUSTOMER Contact Center Technology Award

LONDON, 17 October 2017 - NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that its ContactWorld solution has been named a 2017 CUSTOMER Contact Center Technology Award winner. The award, presented for the 12th year by global, integrated media company TMC and CUSTOMER Magazine, honours vendors that have embraced technology as a key tool for customer service excellence, dis ...


17.10.2017

NewVoiceMedia recognised among top 100 most promising SaaS companies in Europe

Company named in ‘Accel EuroScape’ based on market attractiveness, level of technology differentiation, strength of the team and market traction LONDON, October 4, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named in the ‘Accel EuroScape 2017’, a list of the top 100 most promising SaaS companies in Europe and Israel, developed by Venture Capital Firm Accel in conjuncti ...


04.10.2017

NewVoiceMedia showcases useful innovation for more successful conversations at CloudFest London

LONDON, 21 September 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, unveiled its latest product enhancements at CloudFest London yesterday, as part of a showcase of useful innovation in action. In an exciting keynote led by NewVoiceMedia CEO Jonathan Gale, the company revealed three major product innovations that will transform the way sales and service teams connect with custom ...


21.09.2017

Contact centre technology research finds businesses are failing to keep up with customer expectations

LONDON, 6 September 2017 – New research from NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, reveals that many UK businesses lack the contact centre capabilities to meet customer expectations. The study, conducted by global market research firm Opinion Matters, exposes significant gaps between customer preferences and reality, and suggests that businesses across many different sectors are missing out on opportunities to enhance their customer contact ...


06.09.2017

Benefit Management Solutions employs NewVoiceMedia to strengthen its voice of the customer initiative

LONDON, 24 August 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that New York-based benefits administration company Benefit Management Solutions is using ContactWorld for Service to enhance its contact centre operations and customer experience. Benefit Management Solutions, which delivers full-service, resource-intensive benefits administration and outsourcing, h ...


24.08.2017

NewVoiceMedia appoints President and Chief Operating Officer to strengthen U.S. presence

LONDON, 15 August 2017 - NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that it has appointed Dennis Fois as President and Chief Operating Officer to strengthen its executive team. Dennis’s responsibilities include global leadership of NewVoiceMedia’s marketing, product marketing and customer success functions. He brings more than 25 years of experience in international l ...


15.08.2017

NewVoiceMedia announced as finalist for best customer service product in 2017 SaaS Awards

LONDON, 3 August 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that its ContactWorld platform is a finalist in the 2017 SaaS Awards Programme in the SaaS Product for Customer Services / CRM category. With awards for excellence and innovation in SaaS, the programme is now in its second year of recognising and celebrating innovation in software and accepts entries ...


03.08.2017

NewVoiceMedia unveils speech analytics solution as part of Summer ’17 release to unlock the hidden value in customer conversations

LONDON, 31 July 2017 – NewVoiceMedia announced its Summer ’17 release today which includes a new, powerful integrated speech analytics solution set to make organisations’ sales and service teams more successful. Working together with the latest platform enhancements ContactWorld will continue to optimise its customers’ contact centre management and operations, enabling them to efficiently deliver a more personal customer experience. Businesses using ContactWorld with Conversation Analyzer, NewV ...


31.07.2017

NewVoiceMedia celebrates double win in Corporate Vision’s 2017 Technology Innovator Awards

LONDON, 27 July 2017 - NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been awarded twice in Corporate Vision’s 2017 Technology Innovator Awards. The company was named Best Contact Centre Solutions Provider by the monthly publication and won the Innovation Award for its ContactWorld technology. ContactWorld is an intelligent, multi-tenant global cloud contact centre and inside sales p ...


27.07.2017

NewVoiceMedia wins 2017 Best in Biz Award for Enterprise Product of the Year

LONDON, 26 July 2017 - NewVoiceMedia today announced that its ContactWorld solution has been named an Enterprise Product of the Year in the Best in Biz Awards 2017 International, the only independent global business awards programme judged each year by prominent editors and reporters from top-tier publications around the world. Almost 300 public and private companies hailing from all sectors of the global economy from more than 30 countries competed in Best in Biz Awards’ fifth annual internati ...


26.07.2017

NewVoiceMedia wins TMC’s 2017 Communications Solutions Products of the Year Award

ContactWorld solution recognised for exceptional innovation LONDON, July 18 2017 — NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that its premier solution, ContactWorld, has received TMC’s 2017 Communications Solutions Products of the Year Award. TMC is a global, integrated media company and leading source of news for the communications and technology industries. Its Co ...


18.07.2017

NewVoiceMedia named by Forbes as one of world''s top 100 cloud companies

LONDON, 11 July 2017 - NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has for the second consecutive year been named in the Forbes 2017 Cloud 100, the definitive list of top 100 private cloud companies in the world, published by Forbes in collaboration with Bessemer Venture Partners. “We are honoured to be included in this prestigious list of leaders in cloud technology for the second y ...


11.07.2017

NewVoiceMedia partners with Verint to help organisations enhance contact centre management and customer experience

LONDON, 10 July 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Verint® Systems Inc., a global leader in customer engagement optimisation solutions. As a new reseller, NewVoiceMedia will sell and support Verint Workforce Management™, helping customers to gain unprecedented visibility into staffing, processes and work across their enterprise. Verint Workfor ...


10.07.2017

NewVoiceMedia recognised among Companies to Inspire Britain 2017

LONDON, 30 June 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has ranked among the London Stock Exchange Group’s ‘1,000 Companies to Inspire Britain’ for the third consecutive year. The report is an annual celebration of some of the most dynamic and fastest-growing enterprises in the UK. The 1,000 businesses listed have, on average, grown their revenue by 70 percent over the past ...


30.06.2017

FCR Media to transform sales and service performance with NewVoiceMedia

LONDON, 27 June 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that FCR Media Belgium NV has chosen its ContactWorld platform to enhance its customer service experience and sales performance throughout Belgium. Following an independent market evaluation, Antwerp-based digital marketing agency FCR Media Belgium NV signed an agreement for ContactWorld to unify its cu ...


27.06.2017

Selectra selects NewVoiceMedia as its preferred contact centre partner

Firm replaces telephony infrastructure from Talkdesk with ContactWorld to enhance customer experience throughout Europe LONDON, 20 June 2017 – NewVoiceMedia, a global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Selectra, a leader in energy price comparisons, has chosen its ContactWorld for Service platform to enhance its contact centre operations and customer experience throughout Europe. Selec ...


20.06.2017

Xtreme Lashes by Jo Mousselli® sets sights on NewVoiceMedia to enhance service and operations

LONDON, June 13, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Xtreme Lashes by Jo Mousselli®, the global leader in eyelash extensions, is using ContactWorld to enhance its contact centre operations and customer experience. Xtreme Lashes signed a three-year agreement for NewVoiceMedia’s ContactWorld solution to replace its phone system, which lacked Salesfor ...


13.06.2017

Security Benefit achieves industry leading growth with NewVoiceMedia

Security Benefit accelerates 125 years of history and innovation with cloud contact centre technology LONDON, 7 June 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Security Benefit Life Insurance Company, a Kansas-based insurance firm and leader in the U.S. retirement market, achieved $1 billion in new product sales after implementing its ContactWorld for Sal ...


07.06.2017

NewVoiceMedia presents customer success with a comedic twist at CloudFest for Service

LONDON, 1 June 2017 – CloudFest for Service, an afternoon featuring insights, innovators and improv comedy focused on customer success, is coming to San Francisco on 15 June. Hosted at Wine & Wall at One Market by NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, CloudFest’s programme will highlight the latest trends and topics impacting customer service leaders – including discussions about how venture capitalists use customer success to evaluate ...


01.06.2017

NewVoiceMedia’s ContactWorld named best contact centre solution in Top 10 Technology Awards

LONDON, 30 May 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards for its ContactWorld solution. The awards were founded to recognise the best products on the market and help contact centre managers make informed decisions about the technologies they invest in. NewVoiceMedia’s ContactWorld solution received t ...


30.05.2017

NewVoiceMedia accelerates expansion in Germany with Munich office

LONDON, 16 May 2017 – NewVoiceMedia GmbH, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, is continuing its rapid expansion throughout Germany with a new office in Munich. The office is located on Landsberger Street in the west-end quarter of Munich, a thriving city with a strong tech culture, ranking as Europe’s top technology hub according to the European Commission in 2014. The office will provide an ...


16.05.2017

NewVoiceMedia wins two TMT News 2017 Telecoms Awards

LONDON, 9 May 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has scooped two 2017 Telecoms Awards from TMT News. The company was named Best Cloud Customer Contact Technology Vendor – UK and Most Innovative Customer Communications Solution: Salesforce (CTI) Integration. With telecoms fast becoming vital to the operation of every business, from sole traders through to multinational ...


09.05.2017

Paysafe enhances productivity and customer experience with NewVoiceMedia

LONDON, 27 April, 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company Paysafe increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia’s ContactWorld for Service platform. The technology has delivered dramatic improvements to both customer and agent satisfaction. Focused on connecting businesses ...


27.04.2017

Paysafe enhances productivity and customer experience with NewVoiceMedia

LONDON, UNITED KINGDOM -- (Marketwired) -- 04/27/17 -- , a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia''s ContactWorld for Service platform. The technology has delivered dramatic improvements to both customer and agent satisfaction.Focused on conn ...


27.04.2017

Paysafe enhances productivity and customer experience with NewVoiceMedia

SAN FRANCISCO, CA -- (Marketwired) -- 04/27/17 -- , a leading provider of cloud contact center and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company increased its customer support center productivity by 20 percent over the last year using NewVoiceMedia''s ContactWorld for Service platform. The technology has delivered dramatic improvements to both customer and agent satisfaction.Focused on connectin ...


27.04.2017

NewVoiceMedia co-founders recognised as innovative entrepreneurs at the forefront of ‘MAd Tech’

LONDON, April 26, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been recognised in Fresh Business Thinking’s Shift 100 ‘MAd Tech’ Edition, a list of the most dynamic and agile media, advertising and technology entrepreneurs. NewVoiceMedia’s co-founders Ashley Unitt and Richard Pickering were named for being at the forefront of the industry’s revolutionary change; shifting gea ...


26.04.2017

NewVoiceMedia recognized as innovative entrepreneurs at the forefront of ''MAd Tech''

SAN FRANCISCO, CA -- (Marketwired) -- 04/26/17 -- , a leading global provider of cloud contact center and inside sales technology that enables businesses to have more successful conversations, has been recognized in Fresh Business Thinking''s Shift 100 ''MAd Tech'' Edition, a list of the most dynamic and agile media, advertising and technology entrepreneurs.NewVoiceMedia''s co-founders Ashley Unitt and Richard Pickering were named for being at the forefro ...


26.04.2017

NewVoiceMedia co-founders recognised as innovative entrepreneurs at the forefront of ''MAd Tech''

LONDON, UNITED KINGDOM -- (Marketwired) -- 04/26/17 -- , a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been recognised in Fresh Business Thinking''s Shift 100 ''MAd Tech'' Edition, a list of the most dynamic and agile media, advertising and technology entrepreneurs.NewVoiceMedia''s co-founders Ashley Unitt and Richard Pickering were named for being at the fo ...


26.04.2017

NewVoiceMedia named finalist in Top 10 Technology Awards 2017

LONDON, 12 April, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards. The awards were founded to recognise the best products on the market and help contact centre managers make informed decisions about the technologies they invest in. The winner is voted for by readers of Call Centre Helpe ...


12.04.2017

NewVoiceMedia named finalist in Top 10 Technology Awards 2017

LONDON, UNITED KINGDOM -- (Marketwired) -- 04/12/17 -- , a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards.The awards were founded to recognise the best products on the market and help contact centre managers make informed decisions about the technologies they invest in. The winner is by readers of Call Cent ...


12.04.2017

NewVoiceMedia named finalist in Top 10 Technology Awards

SAN FRANCISCO, CA -- (Marketwired) -- 04/12/17 -- , a leading global provider of cloud contact center and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards.The awards were founded to recognize the best products on the market and help contact center managers make informed decisions about the technologies they invest in. The winner is by readers of Call Centre Hel ...


12.04.2017

NewVoiceMedia announces appointment of SVP Finance & HR Administration

LONDON, April 6, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has strengthened its executive team with the appointment of Fiona Talbot as SVP Finance & HR Administration. Fiona’s responsibilities will span NewVoiceMedia’s finance and people organisation, including finance, tax, HR and facilities, focused on optimising the company’s architecture across these areas, while enab ...


06.04.2017

NewVoiceMedia announces partnership with Monet Software to optimise call centre management and customer experience

LONDON, 22 March, 2017 – NewVoiceMedia, a global provider of cloud call centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Monet Software, a leading cloud-based workforce management solution provider. ‘Monet WFO Live’ integrates seamlessly with NewVoiceMedia’s ContactWorld platform to help optimise customers’ call centre management and operations to transform their customer service experience. By combining ContactWo ...


22.03.2017

NewVoiceMedia announces partnership with Monet Software to optimize call center management and customer experience

SAN FRANCISCO, CA -- (Marketwired) -- 03/22/17 -- , a global provider of cloud call center and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Monet Software, a leading cloud-based workforce management solution provider. ''Monet WFO Live'' integrates seamlessly with NewVoiceMedia''s ContactWorld platform to help optimize customers'' call center management and operations to transform t ...


22.03.2017

NewVoiceMedia announces partnership with Monet Software to optimise call centre management and customer experience

LONDON, UNITED KINGDOM -- (Marketwired) -- 03/22/17 -- , a global provider of cloud call centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Monet Software, a leading cloud-based workforce management solution provider. ''Monet WFO Live'' integrates seamlessly with NewVoiceMedia''s ContactWorld platform to help optimise customers'' call centre management and operations to transf ...


22.03.2017

NewVoiceMedia recognised among top 50 fastest-growing tech companies in Europe

LONDON, 14 March, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has ranked in the 2017 Tech Tour Growth 50 for the second consecutive year, a list of the fastest-growing tech companies in Europe. Through a combination of quantitative research and a qualitative selection process, Tech Tour, together with Silverpeak Investment Bank and a committee of international investors, has id ...


14.03.2017

NewVoiceMedia recognized among top 50 fastest-growing tech companies in Europe

SAN FRANCISCO, CA -- (Marketwired) -- 03/14/17 -- , a leading global provider of cloud contact center and inside sales technology that enables businesses to have more successful conversations, has ranked in the 2017 Tech Tour Growth 50 for the second consecutive year, a list of the fastest-growing tech companies in Europe.Through a combination of quantitative research and a qualitative selection process, Tech Tour, together with Silverpeak Investment Bank and a committee of international invest ...


14.03.2017

NewVoiceMedia recognised among top 50 fastest-growing tech companies in Europe

LONDON, UNITED KINGDOM -- (Marketwired) -- 03/14/17 -- , a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has ranked in the 2017 Tech Tour Growth 50 for the second consecutive year, a list of the fastest-growing tech companies in Europe.Through a combination of quantitative research and a qualitative selection process, Tech Tour, together with Silverpeak Investment Bank and a committee of international i ...


14.03.2017

NewVoiceMedia announces Spring ’17 release to optimise contact centre management and customer experience

LONDON, March 8, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, announced its Spring ’17 release today, unveiling major enhancements to its intelligent communications platform that will optimise its customers’ contact centre management and operations, enabling them to deliver a more efficient customer experience. While NewVoiceMedia updates its ContactWorld platform every week, as ...


08.03.2017

NewVoiceMedia announces Spring ''17 release to optimise contact centre management and customer experience

LONDON, UNITED KINGDOM -- (Marketwired) -- 03/08/17 -- , a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, announced its Spring ''17 release today, unveiling major enhancements to its intelligent communications platform that will optimise its customers'' contact centre management and operations, enabling them to deliver a more efficient customer experience.While NewVoiceMedia updates i ...


08.03.2017

NewVoiceMedia announces Spring ''17 release to optimize contact center management and customer experience

SAN FRANCISCO, CA -- (Marketwired) -- 03/08/17 -- , a leading global provider of cloud contact center and inside sales technology that enables businesses to have more successful conversations, announced its Spring ''17 release today, unveiling major enhancements to its intelligent communications platform that will optimize its customers'' contact center management and operations, enabling them to deliver a more efficient customer experience.While NewVoiceMedia updates its Co ...


08.03.2017

NewVoiceMedia wins three 2017 Stevie Awards for Sales & Customer Service

LONDON, February 28, 2017 – NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has scooped three Stevie Awards. The company claimed bronze in the ‘Contact Center Solution – New Version’, ‘Sales Automation Solution – New Version’ and ‘Sales or Customer Service Solutions Technology Partner of the Year’ categories of the 11th annual Stevie Awards for Sales & Customer Service. The Stevie Awards f ...


02.03.2017

NewVoiceMedia wins three 2017 Stevie Awards for Sales & Customer Service

SAN FRANCISCO, CA -- (Marketwired) -- 02/28/17 -- , a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, has scooped three Stevie Awards. The company claimed bronze in the ''Contact Center Solution - New Version'', ''Sales Automation Solution - New Version'' and ''Sales or Customer Service Solutions Technology Partner of the Year'' categories of the 11th ...


28.02.2017

NewVoiceMedia wins three 2017 Stevie Awards for Sales & Customer Service

LONDON, UNITED KINGDOM -- (Marketwired) -- 02/28/17 -- , a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has scooped three Stevie Awards. The company claimed bronze in the ''Contact Center Solution - New Version'', ''Sales Automation Solution - New Version'' and ''Sales or Customer Service Solutions Technology Partner of the Year'' categories of the ...


28.02.2017

NewVoiceMedia achieves SOC 2 Type 2 certification

Independent assessment of SOC 2 Type 2 compliance demonstrates vendor’s continued commitment to protecting customers and their data security LONDON, February 21, 2017 – NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has successfully completed a Service Organisation Controls (SOC) 2 Type 2 examination based on the trust principles of security, availability and confidentiality. Accountancy firm ...


21.02.2017

NewVoiceMedia achieves SOC 2 Type 2 certification

SAN FRANCISCO, CA -- (Marketwired) -- 02/21/17 -- , a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, has successfully completed a Service Organization Controls (SOC) 2 Type 2 examination based on the trust principles of security, availability and confidentiality. Accountancy firm PricewaterhouseCoopers (PwC) performed a rigorous audit of NewVoiceMedia''s security controls and processes for its produc ...


21.02.2017

NewVoiceMedia wins Corporate Vision’s UK Technology and Software Top 10 Award

LONDON, February 15, 2017 – NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has been awarded Corporate Vision’s 2017 UK Technology and Software Top 10 Award for its ContactWorld solution. ContactWorld is a multi-tenant intelligent communications platform that enables sales and service reps to have more successful conversations with their customers and prospects worldwide. Core contact centre f ...


15.02.2017

NewVoiceMedia wins Corporate Vision''s UK Technology and Software Top 10 Award

SAN FRANCISCO, CA -- (Marketwired) -- 02/15/17 -- , a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, has been awarded Corporate Vision''s 2017 UK Technology and Software Top 10 Award for its ContactWorld solution.ContactWorld is a multi-tenant intelligent communications platform that enables sales and service reps to have more successful conversations with their customers and prospects worldwide. Cor ...


15.02.2017

NewVoiceMedia wins Corporate Vision''s UK Technology and Software Top 10 Award

LONDON, UNITED KINGDOM -- (Marketwired) -- 02/15/17 -- , a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has been awarded Corporate Vision''s 2017 UK Technology and Software Top 10 Award for its ContactWorld solution.ContactWorld is a multi-tenant intelligent communications platform that enables sales and service reps to have more successful conversations with their customers and prospects worldwide ...


15.02.2017

Homebell accelerates expansion with cloud technology from NewVoiceMedia

LONDON, February 8, 2017 – NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, today announced that Homebell has accelerated its growth, improved its customer experience and doubled its contact centre agents’ efficiency in less than a year, with NewVoiceMedia’s ContactWorld for Service platform. An ambitious start-up with a vision of becoming the most recognised global brand for home improvement pr ...


08.02.2017

Homebell accelerates expansion with cloud technology from NewVoiceMedia

LONDON, UNITED KINGDOM -- (Marketwired) -- 02/08/17 -- , a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, today announced that Homebell has accelerated its growth, improved its customer experience and doubled its contact centre agents'' efficiency in less than a year, with NewVoiceMedia''s ContactWorld for Service platform.An ambitious start-up with a vision of becoming the most recognised ...


08.02.2017

Homebell accelerates expansion with cloud technology from NewVoiceMedia

SAN FRANCISCO, CA -- (Marketwired) -- 02/08/17 -- , a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, today announced that Homebell has accelerated its growth, improved its customer experience and doubled its contact center agents'' efficiency in less than six months with NewVoiceMedia''s ContactWorld for Service platform.An ambitious start-up with a vision of becoming the most recognized gl ...


08.02.2017

NewVoiceMedia GmbH accelerates momentum in Europe with landmark customer FlixBus

LONDON, February 2, 2017 – NewVoiceMedia GmbH, a global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, today announced that FlixBus, Europe’s leading long-distance bus provider, is using its ContactWorld platform to enhance its contact centre operations and customer experience throughout Europe. FlixBus signed a three-year agreement for NewVoiceMedia’s ContactWorld solution to replace unreliable, inflexible contact centre te ...


02.02.2017

NewVoiceMedia accelerates momentum in Europe with landmark customer FlixBus

SAN FRANCISCO, CA -- (Marketwired) -- 02/02/17 -- , a global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, today announced that , Europe''s leading long-distance bus provider, is using its ContactWorld platform to enhance its contact center operations and customer experience throughout Europe.FlixBus signed a three-year agreement for NewVoiceMedia''s ContactWorld solution to replace unreliable, inflexibl ...


02.02.2017

NewVoiceMedia Reports Significant Growth in Germany, GmbH Formation and Senior Appointment

MUNICH, GERMANY -- (Marketwired) -- 01/31/17 -- GmbH, a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, is seeing significant bookings growth in Germany and has therefore both formed a legal entity, NewVoiceMedia GmbH in Germany and appointed a senior leader to oversee continued growth in the region.The company, which recently ranked in Deloitte''s Technology Fast 500 EMEA program and Accel EuroScape ...


31.01.2017

NewVoiceMedia Reports Significant Growth in Germany, GmbH Formation and Senior Appointment

MUNICH, GERMANY -- (Marketwired) -- 01/31/17 -- GmbH, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, is seeing significant bookings growth in Germany and has therefore both formed a legal entity, NewVoiceMedia GmbH in Germany and appointed a senior leader to oversee continued growth in the region.The company, which recently ranked in Deloitte''s Technology Fast 500 EMEA programme and Accel EuroSca ...


31.01.2017

NewVoiceMedia named finalist in 2017 Stevie Awards for Sales & Customer Service

SAN FRANCISCO, CA -- (Marketwired) -- 01/25/17 -- , a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, has been named a finalist in three categories of the 11th annual , and will ultimately be a Gold, Silver or Bronze winner in the program.The awards are presented by the Stevie Awards, which organizes seven of the world''s leading business awards shows including the prestigious International Business A ...


25.01.2017

NewVoiceMedia named finalist in 2017 Stevie Awards for Sales & Customer Service

LONDON, UNITED KINGDOM -- (Marketwired) -- 01/25/17 -- , a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has been named a finalist in three categories of the 11th annual , and will ultimately be a Gold, Silver or Bronze winner in the programme.The awards are presented by the Stevie Awards, which organises seven of the world''s leading business awards shows including the prestigious International Bus ...


25.01.2017

Debt Busters boosts revenue and efficiencies with NewVoiceMedia''s inside sales platform

SYDNEY, AUSTRALIA -- (Marketwired) -- 01/10/17 -- , a global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, today announced that Debt Busters has multiplied its revenues and improved efficiencies to become an industry leader, with NewVoiceMedia''s inside sales platform.Founded in 2005, Debt Busters has helped thousands of consumers regain financial control, saving them more than $68.9 million (AUD) in debt repaymen ...


10.01.2017

Debt Busters boosts revenue and efficiencies with NewVoiceMedia''s inside sales platform

SAN FRANCISCO, CA -- (Marketwired) -- 01/10/17 -- , a global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, today announced that Debt Busters has multiplied its revenues and improved efficiencies to become an industry leader, with NewVoiceMedia''s inside sales platform.Founded in 2005, Debt Busters has helped thousands of consumers regain financial control, saving them more than $68.9 million (AUD) in debt repaymen ...


10.01.2017

NewVoiceMedia announces appointment of Chief Technology Officer

SAN FRANCISCO, CA -- (Marketwired) -- 12/20/16 -- , a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, has strengthened its executive team with the appointment of Artur Michalczyk as Chief Technology Officer.Reporting to NewVoiceMedia CEO Jonathan Gale, Artur will have global responsibility for the company''s technology strategy, development and operations. He brings over 20 years'' industry ...


20.12.2016

NewVoiceMedia announces appointment of Chief Technology Officer

LONDON, UNITED KINGDOM -- (Marketwired) -- 12/20/16 -- , a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has strengthened its executive team with the appointment of Artur Michalczyk as Chief Technology Officer.Reporting to NewVoiceMedia CEO Jonathan Gale, Artur will have global responsibility for the company''s technology strategy, development and operations. He brings over 20 years'' indu ...


20.12.2016

NewVoiceMedia ranked in Deloitte 2016 Technology Fast 500 EMEA program

SAN FRANCISCO, CA -- (Marketwired) -- 12/15/16 -- NewVoiceMedia, a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, has been named in the list, a ranking of the 500 fastest-growing technology, media and telecommunications companies in Europe, the Middle East and Africa (EMEA).The program, which is now in its sixteenth year, is an objective industry ranking focused on the technology ecosystem. It recognizes comp ...


15.12.2016

NewVoiceMedia ranked in Deloitte 2016 Technology Fast 500 EMEA programme

LONDON, UNITED KINGDOM -- (Marketwired) -- 12/15/16 -- , a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has been named in the list, a ranking of the 500 fastest-growing technology, media and telecommunications companies in Europe, the Middle East and Africa (EMEA).The programme, which is now in its sixteenth year, is an objective industry ranking focused on the technology ecosystem. It recognises companies ...


15.12.2016

Ebury boosts sales performance with NewVoiceMedia''s inside sales platform

SAN FRANCISCO, CA -- (Marketwired) -- 12/07/16 -- , a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, today announced that Ebury has transformed its business with NewVoiceMedia''s inside sales platform.Ebury is a rapidly expanding FinTech company with sales doubling year on year. A trusted partner for SMEs, Ebury provides lending, currency and payment solutions to over 12,000 clients worldwide and emp ...


07.12.2016

Ebury boosts sales performance with NewVoiceMedia''s inside sales platform

LONDON, UNITED KINGDOM -- (Marketwired) -- 12/07/16 -- , a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, today announced that Ebury has transformed its business with NewVoiceMedia''s inside sales platform.Ebury is a rapidly expanding FinTech company with sales doubling year on year. A trusted partner for SMEs, Ebury provides lending, currency and payment solutions to over 12,000 clients worldwide an ...


07.12.2016

NewVoiceMedia scoops Leading Experts in Tech Award 2016

SAN FRANCISCO, CA -- (Marketwired) -- 11/23/16 -- , a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, has been named a winner of Softech International''s Leading Experts in Tech Awards for 2016.The awards program showcases the industry''s most dynamic firms that offer unique and versatile solutions and support to their clients. Winners were selected based on their performance over the past y ...


23.11.2016

NewVoiceMedia scoops Leading Experts in Tech Award 2016

LONDON, UNITED KINGDOM -- (Marketwired) -- 11/23/16 -- , a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has been named a winner of Softech International''s Leading Experts in Tech Awards for 2016.The awards programme showcases the industry''s most dynamic firms that offer unique and versatile solutions and support to their clients. Winners were selected based on their performance over the ...


23.11.2016

Technology Trust enhances customer experience with NewVoiceMedia

LONDON, UNITED KINGDOM -- (Marketwired) -- 11/15/16 -- , a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, today announced that Technology Trust has transformed its customer experience and improved business efficiencies with NewVoiceMedia''s cloud contact centre platform.Technology Trust was established to make it easier for the third sector to access technology and software, bridging the gap between ...


15.11.2016

Technology Trust enhances customer experience with NewVoiceMedia

SAN FRANCISCO, CA -- (Marketwired) -- 11/15/16 -- , a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, today announced that Technology Trust has transformed its customer experience and improved business efficiencies with NewVoiceMedia''s cloud contact center platform.Technology Trust was established to make it easier for the third sector to access technology and software, bridging the gap between chari ...


15.11.2016

NewVoiceMedia announces Winter ''17 release to transform the way businesses connect with customers worldwide

LONDON, UNITED KINGDOM -- (Marketwired) -- 11/07/16 -- , a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, announced its Winter ''17 release today, unveiling product enhancements that will transform the way businesses of all sizes connect with their customers worldwide.While NewVoiceMedia creates updates to its ContactWorld technology every week, as a company with cloud computing and agile development ...


07.11.2016

BrightCurrent powers the clean energy revolution with NewVoiceMedia''s inside sales platform

SAN FRANCISCO, CA -- (Marketwired) -- 10/31/16 -- a leading global provider of inside sales and contact center technology that helps businesses sell more, serve better and grow faster, today announced that BrightCurrent, the only retail sales agency dedicated exclusively to clean energy, has fully mobilized its team with ContactWorld for Sales. As a result of increased sales efficiency and improved pickup rates, BrightCurrent has expanded its team productivity to handle a 350 percent increase ...


31.10.2016

BrightCurrent powers the clean energy revolution with NewVoiceMedia''s inside sales platform

LONDON, UNITED KINGDOM -- (Marketwired) -- 10/31/16 -- a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, today announced that BrightCurrent, the only retail sales agency dedicated exclusively to clean energy, has fully mobilised its team with ContactWorld for Sales. As a result of increased sales efficiency and improved pickup rates, BrightCurrent has expanded its team''s productivity to handle a 350 ...


31.10.2016

NewVoiceMedia positioned in the "Challengers" Quadrant of Gartner''s Magic Quadrant for Contact Center as a Service (CCaaS), Western Europe

SAN FRANCISCO, CA -- (Marketwired) -- 10/27/16 -- , a leading global provider of inside sales and contact center technology which helps businesses sell more, serve better and grow faster, today announced it has been positioned by Gartner, Inc. in the "Challengers" quadrant of the Magic Quadrant for Contact Centre as a Service (CCaaS), Western Europe.Gartner''s Magic Quadrants objectively depict the vendor landscape in various technology sectors. Vendors are assessed against ...


27.10.2016

NewVoiceMedia positioned in the "Challengers" Quadrant of Gartner''s Magic Quadrant for Contact Centre as a Service (CCaaS), Western Europe

LONDON, UNITED KINGDOM -- (Marketwired) -- 10/27/16 -- , a leading global provider of inside sales and contact centre technology which helps businesses sell more, serve better and grow faster, today announced it has been positioned by Gartner, Inc. in the "Challengers" quadrant of the Magic Quadrant for Contact Centre as a Service (CCaaS), Western Europe.Gartner''s Magic Quadrants objectively depict the vendor landscape in various technology sectors. Vendors are assessed aga ...


27.10.2016

RAM Tracking accelerates business success with NewVoiceMedia

SAN FRANCISCO, CA -- (Marketwired) -- 10/25/16 -- , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced that RAM Tracking has transformed its business with NewVoiceMedia''s cloud contact center and inside sales platform.RAM Vehicle Tracking was built on the principles of customer service excellence and technical innovation and has over 40,000 GPS vehicle tracking systems on the road for 4,500 customers, making it ...


25.10.2016

RAM Tracking accelerates business success with NewVoiceMedia

LONDON, UNITED KINGDOM -- (Marketwired) -- 10/25/16 -- , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced that RAM Tracking has transformed its business with NewVoiceMedia''s cloud contact centre and inside sales platform.RAM Vehicle Tracking was built on the principles of customer service excellence and technical innovation and has over 40,000 GPS vehicle tracking systems on the road for 4,500 customers, maki ...


25.10.2016

NewVoiceMedia recognized among top 100 most promising SaaS companies in Europe

SAN FRANCISCO, CA -- (Marketwired) -- 10/20/16 -- , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, has been named in the ''Accel EuroScape'', a list of top 100 most promising SaaS companies in Europe and Israel, developed by Venture Capital Firm Accel and presented to Tech.eu.More than a thousand SaaS businesses across 12 countries were evaluated, with each ranked by criteria including market attractiveness, techn ...


20.10.2016

NewVoiceMedia recognised among top 100 most promising SaaS companies in Europe

LONDON, UNITED KINGDOM -- (Marketwired) -- 10/20/16 -- , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, has been named in the ''Accel EuroScape'', a list of top 100 most promising SaaS companies in Europe and Israel, developed by Venture Capital Firm Accel and presented to Tech.eu.More than a thousand SaaS businesses across 12 countries were evaluated, with each ranked by criteria including market attractiveness, ...


20.10.2016

NewVoiceMedia Launches Industry-Leading Global Call Routing Architecture to Optimize Contact Center Management and Customer Experience

SAN FRANCISCO, CA -- (Marketwired) -- 09/29/16 -- , a leading provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced a new, industry-leading global call routing architecture that will dramatically raise the bar on call quality for organizations running contact centers in multiple geographies. This platform enhancement will optimize contact center management and operations, while ensuring the highest quality customer experience across the worl ...


29.09.2016

NewVoiceMedia Launches Industry-Leading Global Call Routing Architecture to Optimise Contact Centre Management and Customer Experience

LONDON, UNITED KINGDOM -- (Marketwired) -- 09/29/16 -- , a leading provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced a new, industry-leading global call routing architecture that will dramatically raise the bar on call quality for organisations running contact centres in multiple geographies. This platform enhancement will optimise contact centre management and operations, while ensuring the highest quality customer experience across th ...


29.09.2016

NewVoiceMedia Wins 2016 Technology Award for Call Center Technology

SAN FRANCISCO, CA -- (Marketwired) -- 09/22/16 -- , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, has been named Most Innovative Call Center Solutions Company in the TMT News 2016 Technology Awards. Winners represent the technology industry''s most pioneering organizations, individuals, products and services.The industry-renowned awards program casts a center-stage spotlight on those, who through determination, commitment ...


22.09.2016

NewVoiceMedia Named Most Innovative Call Centre Solutions Company in 2016 Technology Awards

LONDON, UNITED KINGDOM -- (Marketwired) -- 09/22/16 -- , a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, has been named Most Innovate Call Centre Solutions Company in the TMT News 2016 Technology Awards. Winners represent the technology industry''s most pioneering organisations, individuals, products and services.The industry-renowned awards programme casts a centre-stage spotlight on those, who through determination, commi ...


22.09.2016

Security Benefit Strengthens Sales Team With NewVoiceMedia''s Communications Platform

LONDON, UNITED KINGDOM -- (Marketwired) -- 09/21/16 -- a provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced that a leader in the U.S. retirement savings market, has deployed ContactWorld for Sales to support its team.With ContactWorld for Sales, Security Benefit will take advantage of functionality such as click-to-dial, call-recording and performance tracking, all within Salesforce. The platform''s seamless integration with S ...


21.09.2016

Security Benefit Strengthens Sales Team With NewVoiceMedia''s Communications Platform

SAN FRANCISCO, CA -- (Marketwired) -- 09/21/16 -- , a provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced that , a leader in the U.S. retirement savings market, has deployed ContactWorld for Sales to support its team.With ContactWorld for Sales, Security Benefit will take advantage of functionality such as click-to-dial, call-recording and performance tracking, all within Salesforce. The platform''s seamless integration with Sale ...


21.09.2016

NewVoiceMedia Wins 2016 CUSTOMER Contact Center Technology Award

LONDON, UNITED KINGDOM -- (Marketwired) -- 09/15/16 -- , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, announced today that , a global, integrated media company, has named ContactWorld a 2016 Contact Center Technology Award winner, presented by .ContactWorld, a multi-tenant intelligent communications platform, enables companies to have more successful conversations with their customers. The technology integrates seamlessly with Sale ...


15.09.2016

NewVoiceMedia Wins 2016 CUSTOMER Contact Center Technology Award

SAN FRANCISCO, CA -- (Marketwired) -- 09/15/16 -- , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, announced today that , a global, integrated media company, has named ContactWorld a 2016 Contact Center Technology Award winner, presented by .ContactWorld, a multi-tenant intelligent communications platform, enables companies to have more successful conversations with their customers. The technology integrates seamlessly with Salesforc ...


15.09.2016

NewVoiceMedia Accelerates Expansion in North America With New Office in Dallas

LONDON, UNITED KINGDOM -- (Marketwired) -- 09/14/16 -- , a leading global provider of cloud technology that helps businesses sell more, serve better and grow faster, is ramping up its growth in North America with a new office in Dallas, Texas. Located on West Las Colinas Boulevard in Irving, the office will provide a central base of operations for professional services and customer support.With the addition of its Dallas team, NewVoiceMedia reaches another milestone in its continued cultivation ...


14.09.2016



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