Pressemitteilungen zu dem Thema customer experience


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PresseMitteilungen zu dem Schlagwort customer experience


NewVoiceMedia unveils fully-integrated omni-channel solution as part of Spring ''18 release, to deliver exceptional customer experiences

LONDON, 14 March 2018 - NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, announced its Spring ''18 release today, unveiling key capabilities that will enable businesses to drive digital transformation and create unified, consistent and integrated experiences irrespective of the channel chosen by the customer. Making every conversation great with NewVoiceMedia''s omni-channel experience The company, which enables organisations to c ...


14.03.2018

Away Resorts begin journey to personalization at scale with Qubit

Qubit, the leaders in marketing personalization technology, have today announced that Away Resorts, the UK holiday park operator, have partnered in order to take the online customer experience to the next level. Launched in 2008, Away Resorts will celebrate its 10 year anniversary this year, and the company want to build on the strong brand reputation they enjoy in the UK market. In order to do this, the management team have recognized that personalization is key to unlocking customer lifetime v ...


21.02.2018

NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot as Executive Vice President of North America Sales

LONDON, 19 January 2018 Based in San Francisco, Gachot will lead NewVoiceMedia Gachot. The firm now serves more than 700 customers spanning six continents, helping to dramatically improve their sales and deliver a better, more emotive customer experience. In his new role, Gachot will report to CEO Dennis Fois, who commented, Gachot said, For further information about NewVoiceMedia, visit www.newvoicemedia.com. ...


19.01.2018

USU pools digital customer-first solutions under new brand unymira

Md focuses on digitization of business processes in service. The international market presence under a strong umbrella brand will offer service organizations and their customers service modules that are orchestrated in a seamless and modular fashion to help them successfully establish, expand and operate customer services and business models. Backed by comprehensive expertise in the fields of digital strategy, digital experience, and IT technologies and implementation, unymira acts as an inter ...


15.01.2018

Enigen UK launch new proposition for High-Tech Distributors, transforming Customer Experiences in B2B

London The proposition builds on Enigen The solution focuses on incorporating fixes to the changing digital landscape that the sector faces in remaining competitive whilst continuing to enhance channel management and increasing margins. As one of four Industry specific propositions launched by Enigen in 2017, Senior Director, CX Applications at Oracle, Steve Elsham had the following to say: "Enigen''s Hi Tech proposition delivers innovation to a changing B2B economy. The co ...


05.12.2017

Virgin Money Extends Relationship with Confirmit

Confirmit Horizons will continue to underpin the award-winning Customer Experience programme London, UK, New York, NY and Oslo, Norway: 14 November, 2017: Virgin Money, one of the UK’s leading financial services providers has renewed its ongoing relationship with Confirmit to continue to support its highly successful Customer Experience programme. Virgin Money provides award-winning customer service to 3.3 million customers through a range of channels, including online and mobile, intermediar ...


14.11.2017

UK customer experience worsening as social media performance slumps

Reading, 1 November 2017, UK brands are struggling to cope with a rising volume of queries and growing consumer expectations, according to the Eptica Multichannel Customer Conversation Study, which was released today. The 100 UK companies surveyed could only answer 44% of routine questions asked on the web, email, Twitter and Facebook, down from 49% in 2016. Social media saw the biggest fall, potentially driven by its increasing use by consumers as a customer service channel. Just 34% of tweets ...


01.11.2017

ClearAction Continuum Sneak Peek -- New Hosted Solution Aligns Marketing and Customer Experience Teams Across Full Customer Value Continuum

REDWOOD CITY, CA -- (Marketwired) -- 10/24/17 -- ClearAction Continuum™ invites CMOs, CCOs and others responsible for Marketing and Customer Experience functions to attend the live stream launch of a new category of applications that enable them to strike the right balance in intersection gaps with a new SaaS / hosted solution called the .Attendees at this live VIP event and accompanying live stream broadcast will see founders Gary Katz and Lynn Hunsaker give a sneak preview of how the ClearAct ...


24.10.2017

Me, Myself & I: The Individualisation Imperative Report - Consumers’ Call to Brands: Remember Me, Listen to Me, Let Me be in Control

24 October 2017, London - Today Cloud IQ, the effortless commerce platform, unveils its latest research report, Me, Myself & I: The Individualisation Imperative. The report identifies customer experience pain-points and attitudes to data sharing and how brands are faring in the UK, US and Australia. This research explores how personalisation is not cutting it with consumers and as such how individualisation is emerging to benefit both consumers and brands. Consumers are sending a strong mess ...


24.10.2017

Study Commissioned by Celebrus Advances Strategies for Cross-Channel Business Success

Study offers insights into why firms struggle to harness data for enhanced customer experiences: • Only 26% of businesses surveyed are able to use data to improve customer experience for all or most of their customers’ interactions. • Nearly two-thirds of surveyed organisations have difficulty recognising customers across digital channels. • Almost all firms recognise the importance of tracking on customer engagement and that technology is key to making it work. Sunbury-on-Thames, 23rd October ...


23.10.2017

Interactions Signs Kiwi.com, Bringing Intelligent Customer Care to Travelers Around the World

FRANKLIN, MA -- (Marketwired) -- 10/19/17 -- , a leading provider of Intelligent Virtual Assistants (IVAs) for enterprise customer care, today announced that Kiwi.com, the flight search engine that makes travelling simple and accessible to everyone, will deploy the IVA solutions to make it easier and more efficient for busy travelers to manage airline bookings around the world. With this news, Interactions establishes a major footprint in Europe.Kiwi.com helps travelers figure out where they ca ...


19.10.2017

IEP Technologies Boosts Operational Efficiency and Enhances the Customer Experience with Coresystems

SAN FRANCISCO, CA -- (Marketwired) -- 10/17/17 -- , a leading provider of cloud-based field service and workforce management software for mid-sized and large enterprises'' field service organizations, today announced that , a global industrial explosion protection provider and HOERBIGER company, is leveraging Coresystems'' software to significantly increase operational efficiency and deliver an enriched customer experience. With Coresystems, IEP Technologies will reduce fiel ...


17.10.2017

Brands failing to deliver on chat customer experience

72% of consumers say chat use makes them more loyal, and nearly a third will use chatbots - but just 15% always happy with experience, Eptica study finds Reading, UK, 27 September 2017 – Consumers increasingly want to use chat for customer service – but companies are failing to meet their changing expectations. Nearly three quarters (72%) of consumers say a good chat experience will make them more loyal – however only 15% say they are always happy with the service they receive. These are amongs ...


27.09.2017

Bunzl Australasia Launches B2B Web Shop with Intershop

• Outsourcing Services becomes first Bunzl business unit with consistent B2B and B2C online customer experience • Tablet devices used as sales productivity tool for account managers • Online product set to rise from 9,000 to 30,000 Jena, Germany, 22 August 2017 – Bunzl Australasia Limited has launched its first B2B web shop with the help of Intershop. The Bunzl Outsourcing Services (BOS) business unit distributes a wide range of products to a just as diverse range of businesses including food s ...


22.08.2017

Enghouse Interactive to Showcase Award-Winning Contact Center and Customer Interaction Solutions at CXWeek Canada 2017

TORONTO, ON -- (Marketwired) -- 08/17/17 -- , a leading developer of a comprehensive portfolio of contact center software and services, will showcase its award-winning, omni-channel contact center and customer experience solutions at being held at the Hilton Toronto in Toronto, ON.With headquarters in Canada, Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company''s international operat ...


17.08.2017

New Brand World for Canon Germany

Spacious, light-flooded, fit for the future: that is how the new Canon Germany headquarters can be described, where the Customer Experience Centre (CEC) is located on the ground floor in one of the three wings. A superordinate zoning in „Prologue“ on brand and company, „Experience“ on products and services and „Meeting“ with conference and group rooms allow for a structured and at the same time engaging approach to the company. All groups can be lead individually and depending on focus and targe ...


10.08.2017

Carpetright Partners with Qubit To Drive In-Store Sales With Online Personalisation

[LONDON] --- [10 AUGUST 2017] Carpetright, UK’s leading flooring and beds retailer, has partnered with Qubit, a leader in marketing personalisation technology, to help drive in-store sales through tailored online experiences. The company is now prioritising online personalisation; recognising that the path to purchase often starts long before a customer walks into a store. Carpetright trade from 434 stores and concessions in the UK as well as 137 stores across Holland, Belgium and the Republic o ...


10.08.2017

NewVoiceMedia unveils speech analytics solution as part of Summer ’17 release to unlock the hidden value in customer conversations

LONDON, 31 July 2017 – NewVoiceMedia announced its Summer ’17 release today which includes a new, powerful integrated speech analytics solution set to make organisations’ sales and service teams more successful. Working together with the latest platform enhancements ContactWorld will continue to optimise its customers’ contact centre management and operations, enabling them to efficiently deliver a more personal customer experience. Businesses using ContactWorld with Conversation Analyzer, NewV ...


31.07.2017

Enghouse Interactive Releases Communications Center 10.0

PHOENIX, AZ -- (Marketwired) -- 07/19/17 -- today introduced version 10.0 of Enghouse Interactive (CC 10.0), the latest iteration of its award-winning contact center platform, which boasts new functionality and integration enhancements for agents to deliver an optimal omni-channel customer experience."CC 10.0 delivers a tighter than ever portfolio integration through TouchPoint, allowing for seamless switching between interaction handling, quality management and workforce scheduling,&quo ...


19.07.2017

NewVoiceMedia partners with Verint to help organisations enhance contact centre management and customer experience

LONDON, 10 July 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Verint® Systems Inc., a global leader in customer engagement optimisation solutions. As a new reseller, NewVoiceMedia will sell and support Verint Workforce Management™, helping customers to gain unprecedented visibility into staffing, processes and work across their enterprise. Verint Workfor ...


10.07.2017

Qubit Joins Shopify Plus Technology Partner Program to Provide Ecommerce Businesses with Scalable Personalization Platform

Program aims to assist companies seeking enterprise-level ecommerce solutions that will help them grow, innovate, and succeed [London and New York] -- [29 JUNE 2017] - Qubit, the leader in marketing personalization technology, has joined the Shopify Plus Technology Partner Program to provide high-growth, high-volume companies with the opportunity to leverage the latest in personalization and ecommerce technology and build scalable online offerings. Qubit delivers highly persuasive personaliza ...


29.06.2017

Experts recognise OmniCX as a ‘welcome addition’ to the eCommerce platform landscape

London, , UK – Medium sized businesses do not need to continue to be frustrated by a lack of functional diversity amongst eCommerce platforms any longer, thanks to OmniCX. Designed explicitly with the mid-market in mind, it removes many of the barriers organisations face when it comes to delivering advanced site manageability and dynamic customer experience, whilst avoiding the huge price tag that often comes with this platform capability. OmniCX has recently gained recognition by experts in th ...


29.06.2017

Enghouse Interactive to Host Webinar: ''Inside Look at Nemertes Research: What Digital Transformation Means for Your Business''

PHOENIX, AZ -- (Marketwired) -- 06/21/17 -- today announced an upcoming webinar, "," which will explore findings from a Nemertes Business Value Analysis Report.John Cray, vice president of product management, Enghouse Interactive, will review Nemertes'' insight and use cases that show how embracing digital transformation enabled various businesses to outperform their competitors in customer service delivery, employee productivity, and revenue growth. More than catchy market ...


21.06.2017

Glympse Launches Integration That Enhances Microsoft Dynamics 365 Field Service Experiences with Live Map Technician View and Appointment ETA

SEATTLE, WA -- (Marketwired) -- 06/20/17 -- Field service appointments can be high-friction events, or strategic opportunities to engage customers and build trust. The outcome depends on whether customers, field agents, and back office support teams are informed and empowered throughout the process. , the pioneer in location services and location-powered customer experience, is teaming with Microsoft so businesses using Microsoft Dynamics 365 for Field Service can provide customers with constan ...


20.06.2017

World leading marine insurer selects Interoute for digital transformation

Interoute to support Gard with its digital transformation and to improve the customer experience. London, June 13 2017 - Interoute, owner-operator of a global cloud services platform and one of Europe''s largest and most advanced networks, has been selected by Gard, one of the world’s leading marine insurance companies that protects over 12,000 vessels globally, to support its digital transformation. Today, every industry is affected by the move towards increased digitalization, incl ...


13.06.2017

Xtreme Lashes by Jo Mousselli® sets sights on NewVoiceMedia to enhance service and operations

LONDON, June 13, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Xtreme Lashes by Jo Mousselli®, the global leader in eyelash extensions, is using ContactWorld to enhance its contact centre operations and customer experience. Xtreme Lashes signed a three-year agreement for NewVoiceMedia’s ContactWorld solution to replace its phone system, which lacked Salesfor ...


13.06.2017

ColourPop Selects Qubit for Personalization Makeover

Hyper-growth beauty products retailer doubles down on customer centricity [Chicago -- June 7, 2017] ColourPop, one of the fastest growing beauty brands in the US, has partnered with Qubit as part of the company’s new focus and investment in digital customer experience. The beauty products brand has become famous for taking new product lines from concept to market in a couple of days, by choosing Qubit that agility and scalability can be matched for the online business. “From a first-time visi ...


07.06.2017

UK insurance customer service worsening, with 68% of queries left unanswered on digital channels

Eptica study finds growing gap between consumer expectations and digital reality Reading, UK, 7 June 2017, 91% of consumers say good digital customer service from insurers makes them more loyal - yet the UK’s leading insurance companies fail to accurately answer more than two thirds (68%) of routine questions asked through the web, email, Twitter and Facebook. In 2016 the figure was 47%, showing a dramatic decline in performance over the last 12 months. No wonder that just 15% of consumers are ...


07.06.2017

Phillips & Cohen Expands CallMiner Eureka Speech Analytics Partnership to Drive Agent Quality and Enhance the Customer Experience

Eureka Enterprise Speech Analytics and EurekaLive real-time analytics provide post-call voice of the customer insights and on-call next best action guidance to improve quality of service and level of compassion. London, U.K. – June 1st, 2017 – CallMiner, the leading platform provider of award-winning speech and customer engagement analytics announces that Phillips & Cohen has opted to expand its use of CallMiner Eureka to support quality of service and the customer experience it provides ac ...


01.06.2017

CKB chooses Misys to transform digital banking

Montenegro’s leading bank to overhaul online and mobile channels to improve customer experience and boost sales London, UK, 23 May 2017 - Crnogorska Komercijalna Banka (CKB), member of OTP Group, has chosen Misys FusionBanking Essence to transform its digital channels with a new online and mobile banking offering in Montenegro. The bank will be able to improve user experience and security, as well as attract new customers through its advanced digital channels. “Montenegro is a country with h ...


23.05.2017

Amido Proves Containerisation is not Over-Hyped with Successful Rollout of Coats web application

Industrial thread manufacturer Redefines its Industry’s Digital Agenda using Azure Container Service News Facts: • Legacy infrastructure restricting as world’s leading industrial thread manufacturer selects Amido to create a mash-up, container-based architecture that allows for rapid digital growth • CALL TO ACTION: Skills gap and DevOp lines blurred owing to digital transformation. Current IT talent needs to become more platform and software-agnostic • Enterprises that are keen to innovate req ...


11.05.2017

Major Brands Turn to Biglight to grow revenue through Customer Experience Optimisation

Timberland®, Vans®, The North Face®, Charles Tyrwhitt, RANK and Halfords amongst a dozen brands choosing Biglight for its mix of UX, creative, content, optimisation and personalisation skills LONDON, 9th May 2017: Experience design specialist, Biglight, added a dozen clients to its roster in the first four months of 2017 as big brands turned to experience optimisation and personalisation as a way to increase revenue. As a result, Biglight has grown its team significantly, and will shortly expan ...


09.05.2017

Tyco Retail Solutions with EKN Introduce New Key Performance Indicators (KPIs) and Store Performance Scorecard

NEUHAUSEN, SWITZERLAND -- (Marketwired) -- 04/27/17 -- Tyco Retail Solutions () recently partnered with EKN Research to identify key issues driving the need for a new and improved retail KPI and performance culture. The research e-book, , defines three pillars to measure store performance and new associated KPIs which provide a foundation to better evaluate business results. By monitoring these insights through real-time in-store data, retailers can make immediate changes and stay ahead in toda ...


27.04.2017

Paysafe enhances productivity and customer experience with NewVoiceMedia

LONDON, 27 April, 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company Paysafe increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia’s ContactWorld for Service platform. The technology has delivered dramatic improvements to both customer and agent satisfaction. Focused on connecting businesses ...


27.04.2017

Customer Experience – The Uncomfortable Truth

London, UK – 4 April 2017– Organisations around the world are failing to implement effective digital strategies. As a result their customer experience (CX) solutions are becoming disjointed, and digital is not displacing traditional phone interactions at the speed that their customers are demanding. That’s according to new research published today by Dimension Data in the 20th anniversary edition of its Global Customer Experience Benchmarking Report[1]. This year, 1,351 organisations across 80 ...


04.04.2017

UK retail customer experience failing to improve with nearly 50% of queries left unanswered

Reading, UK, 30 March 2017, Despite 93% of consumers revealing they are more likely to buy if they receive a positive customer experience, UK retailers are struggling to deliver adequate, consistent service new research suggests. Companies were unable to answer 46% of customer queries received on email, the web, Twitter and Facebook, with only 7.5% responding on all four channels - and a mere 2.5% providing a consistent, accurate answer across all of them. These are the headline findings of th ...


30.03.2017

Enigen UK Launch new "ActAsOne" Cloud Proposition – Digital Transformation Roadmap for Customer Experience (CX)

Customer Experience (CX) Consultancy and Oracle Gold Cloud Select Partner, Enigen UK, have today launched a Customer Experience transformation methodology that is designed around the concept of a single organisational strategy, rather than siloed decision making. #ActAsOne delivers a roadmap of technology innovation and a complete customer experience solution. This futureproofs any application investment from the start, using a consultative methodology of iterative technology developments, ove ...


30.03.2017

NewVoiceMedia announces partnership with Monet Software to optimise call centre management and customer experience

LONDON, 22 March, 2017 – NewVoiceMedia, a global provider of cloud call centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Monet Software, a leading cloud-based workforce management solution provider. ‘Monet WFO Live’ integrates seamlessly with NewVoiceMedia’s ContactWorld platform to help optimise customers’ call centre management and operations to transform their customer service experience. By combining ContactWo ...


22.03.2017

Scarlet Chooses Cerillion for Quad-play Billing Transformation

London, 21st March 2017 – Cerillion plc (AIM: CER), a leading provider of billing, charging and customer management systems, today announced it has been selected by Scarlet to deliver a complete business support system (BSS) to empower its quad-play service offering in Belgium. Cerillion is implementing the Convergent Charging System (CCS), CRM Plus, Revenue Manager, Service Manager and Self Service modules from its pre-integrated suite and will support Scarlet with the migration from its legacy ...


21.03.2017

CXPA Chief Customer Experience Officer to Keynote Enghouse Engage 2017

PHOENIX, AZ -- (Marketwired) -- 03/15/17 -- , a leading developer of a comprehensive portfolio of contact center software and services, today announced that Jim Rembach, chief customer experience officer, Customer Experience Professionals Association (CXPA) and host of Fast Leader Show Podcast, will deliver a keynote address at Engage 2017, Enghouse Interactive''s customer conference, being held May 1-4, 2017 in Miami, Florida at the Conrad Hilton.Rembach is known throughout the conta ...


15.03.2017

One Of The World''s Top 10 Insurance Companies Chooses SandSIV, To Build And Roll-Out Its Real-Time Customer Feedback Ecosystem

Zürich, 14 March 2017. SandSIV, one of the leading European providers of integrated enterprise Voice of the Customer (VOC) and Customer Experience Management (CXM) software solutions, today announced the signature of a multi-year agreement with one of the world''s top 10 insurance companies, to build and roll out its real-time customer feedback ecosystem. Within the scope of this project, SandSIV will deploy its VOC HUB™, a powerful, reliable and scalable Customer Experience Managemen ...


14.03.2017

Frontier Airlines Partners with Qubit to Provide Travelers with a Highly Personalized Booking Experience

[NEW YORK]—[March 8, 2017] – Low-cost carrier Frontier Airlines has partnered with Qubit, the pioneer in delivering a data-first customer experience, to gain a deeper understanding of their customers’ behavior, then using this information to provide a tailored customer journey throughout the travel booking path. Frontier will use Qubit''s full service platform to accomplish this, in addition to serving a more relevant and personalized experience overall. Prior to Qubit, Frontier had b ...


08.03.2017

NewVoiceMedia announces Spring ’17 release to optimise contact centre management and customer experience

LONDON, March 8, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, announced its Spring ’17 release today, unveiling major enhancements to its intelligent communications platform that will optimise its customers’ contact centre management and operations, enabling them to deliver a more efficient customer experience. While NewVoiceMedia updates its ContactWorld platform every week, as ...


08.03.2017

Amido Ranked Highest Cloud Technology Consultancy on the 2017 Sunday Times Lloyds SME Export Track 100

News Facts: • Amido are the highest ranking cloud technology consultancy in this year’s Sunday Times Lloyds SME Export Track 100. • Amido were shortlisted at No 12 in the 3rd annual Track 100. • Amido have experienced a 124% increase in international sales in the past two years. London, U.K., 27th February 2017 – On Sunday 26th February, Amido became the highest ranking cloud technology consultancy on the 2017 Sunday Times Lloyds SME Export Track 100, an award that ranks Britain’s 100 small an ...


27.02.2017

Aricent Launches Cognitive Services to Bring Artificial Intelligence into the Customer Experience of Products and Services

In collaboration with design and strategy leader frog, Aricent offers customers a product life cycle approach to deliver AI-enabled products and services MOBILE WORLD CONGRESS, Barcelona and REDWOOD CITY, California, February 27, 2017 — Aricent, a global design and engineering company, today announced the launch of Cognitive Services to enhance customer engagement and brand loyalty in a digital era. Artificial Intelligence (AI) is top of mind today for most business leaders who seek to provid ...


27.02.2017

TEOCO Brings Cutting-edge Data Analytics Solution to Market

Providing real-time quality of experience and consumption analytics across video, VoLTE, and mobile broadband vis-à-vis the network and the device FAIRFAX, VA., USA – 27 February 2017 - TEOCO, the leading provider of analytics, assurance and optimization solutions to over 300 communication service providers (CSPs) and OEMs worldwide, today launched its new suite of customer experience analytics solutions, INsync and INsync Mobile. Designed to help global operators optimize and monetize the evo ...


27.02.2017

autoGraph CEO Henry Lawson Honored in DataIQ 100

SEATTLE, WA and LONDON, UNITED KINGDOM -- (Marketwired) -- 02/24/17 -- , the leaders in marketing AI for General Data Protection Regulations, announced today its co-founder and CEO, Henry Lawson has been recognized as one of the top "Data Enablers" amongst the most influential executives in data-driven business in DataIQ''s 100. This is the second consecutive year he has earned this honor.The third-annual DataIQ 100 selected Lawson as a trail blazer in the data and analytics ...


24.02.2017

‘Mobile first’ approach now critical for retailers, finds new research from Tryzens

Study finds that a quarter of consumers use smartphones or tablets over any other device for completing online purchases Shopping via mobile devices in the UK has reached a critical maturity that retailers must prioritise effort and investment in mobile to create richer, more seamless experiences, according to the latest instalment in the Tryzens Expert Research series. Published today, Mobile First! Rethinking eCommerce for the always-on ‘Generation Consumer’, found that 75% of UK consumers ...


23.02.2017

ForeSee Launches Mobile App for CX Intelligence on the Go

ANN ARBOR, MI -- (Marketwired) -- 02/23/17 -- ForeSee, the leader in , today announced the launch of its new application. The app is a companion to ForeSee CX Suite, ForeSee''s integrated suite of CX applications. The ForeSee Mobile app provides CX leaders and stakeholders access to real-time data across their organization''s customer journey, including customer satisfaction scores and behavioral trends.ForeSee CX Suite collects customer experience data across web, mobile, ...


23.02.2017

Thunderhead partners with Aston Martin to Drive a New Era for High Performance Sports Cars

15 February 2017, London – Thunderhead, the leader in enterprise technology for customer engagement, today announces its collaboration with Aston Martin, the British sports car manufacturer, to increase Aston Martin’s understanding of customer behaviour and to enrich their customer experience. Thunderhead’s ONE is a cloud-based customer engagement platform that surfaces unique customer insight and journey behaviour. It enables enterprises across all industry sectors to optimise marketing and cu ...


15.02.2017

Italtel launches Itaca – a comprehensive data analytics solution to improve customer experience

Milan, February 9, 2017 – Italtel, a leading telecommunications company in IT system integration, managed services, Network Functions Virtualization (NFV) and all-IP solutions, today announced it will launch its Itaca (Italtel Analytics Configurable Asset) solution at Mobile World Congress 2017. As a modular and configurable analytics solution, Itaca improves the end-user experience, leveraging end-to-end visibility, knowledge and understanding of network and delivered services. The solution ...


09.02.2017

NewVoiceMedia GmbH accelerates momentum in Europe with landmark customer FlixBus

LONDON, February 2, 2017 – NewVoiceMedia GmbH, a global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, today announced that FlixBus, Europe’s leading long-distance bus provider, is using its ContactWorld platform to enhance its contact centre operations and customer experience throughout Europe. FlixBus signed a three-year agreement for NewVoiceMedia’s ContactWorld solution to replace unreliable, inflexible contact centre te ...


02.02.2017

Pioneering Benchmark Report Reveals CRM Success Measures for SMEs

Maximizer publishes a new study on the success measures that small to medium-sized enterprises (SMEs) are achieving from their Customer Relationship Management (CRM) solutions Maximizer, Bracknell, United Kingdom (02 February 2017) – Leading CRM solutions provider - Maximizer Software – commissioned analysis of research undertaken with 300 SMEs within the EMEA (Europe, Middle East and Africa) region to provide an independent benchmark on the experience of organisations in obtaining business va ...


02.02.2017

Artesian Solutions Makes Top 3 in Global Sales Intelligence Software for Enterprise

G2 Crowd ranking places Artesian above InsideView, Avention OneSource and RainKing London 31st January 2017: Artesian Solutions has been ranked number 3 in G2 Crowd’s latest Top 10 Sales Intelligence Products for Enterprise listing. In addition to receiving the Top 3 spot overall, ahead of InsideView, Avention OneSource and RainKing, Artesian also achieved the highest scores from the top three companies in the business practices and vision, and ease of use categories. Each vendor is ranked a ...


31.01.2017

Great Rail Journeys to focus in on personalisation in 2017

[LONDON] --- [January 26, 2017] Great Rail Journeys, the UK’s leading rail holiday company operating globally, is looking to provide data-driven, personalised online experiences for customers as it heads into 2017’s peak booking period. The company has brought in Qubit, leaders in context-driven customer experiences, to identify specific customer groups and target them with sophisticated, personal experiences, increasing the number of online visitors who complete bookings via either the websit ...


26.01.2017

Colt moves to heart of East London Tech City

Colt House is new headquarters in centre of London’s tech hub London, 29th November 2016 – Colt Technology Services’ continued transformation into a disruptive force, delivering high-bandwidth network services and a best in class customer experience, requires a refocus not just of strategy and culture, but also of location. As a result the business has moved to a newly refurbished headquarters in the heart of East London’s Tech City. Born almost 25 years ago as City Of London Telecom, Colt h ...


29.11.2016

Innovation in Telecoms Lead to Revolutionary Growth for Customer Experience Management

Albany, New York, November 21, 2016: Telecommunication market and customer experience management is the focus for a recent market intelligence report added to the vast portfolio of Market Research Hub (MRH). The research report is titled as “Telcos Customer Experience Management”. This report gives comprehensive insights about the present state of this market and contain key factors that provide growth prospects of crucial elements existing in the sector. Customer experience is the most importa ...


21.11.2016

Plexure Recognized for Innovation at GE''s Minds + Machines Event

SAN FRANCISCO, CA -- (Marketwired) -- 11/16/16 -- Plexure, the global leader in IoT-driven CRM, announced today its win of the Partner Innovation Award. Plexure CEO Scott Bradley accepted the award on behalf of the company from Dave Bartlett, chief technology officer for Current, during GE''s fourth annual premier Industrial Internet event, .Plexure leverages digital insights, real-world environmental conditions and in-store activity to automate and improve the way brands interact an ...


16.11.2016

Confirmit Unveils FastTrack for Contact Centres

Customisable solution based on extensive expertise enables deployment in as little as three weeks London, UK and Oslo, Norway and New York, NY – 16 November 2016 – Confirmit, the leading global customer experience solutions provider for Voice of the Customer (VoC), Voice of the Employee, and Market Research, today unveiled Confirmit FastTrack™ for Contact Centres. Businesses can now rapidly implement a Voice of the Customer (VoC) programme to see their contact centre through the eyes of their c ...


16.11.2016

Qrvey Adds Feedback Automation to its Platform, Enabling Businesses to Automate Next Steps Based on Feedback Collected

MCLEAN, VA -- (Marketwired) -- 11/09/16 -- , which helps businesses improve the customer experience and make more informed decisions through in-app feedback collection, today launched a new add-on to its platform that enables businesses to automate next steps based on feedback they''ve collected from customers. Called , it makes Qrvey the first feedback platform that enables a full-cycle process: Collect, Analyze and Automate."While marketing automation is mainstream today, that ...


09.11.2016

NCS partners with Rant & Rave to capture feedback from the young people it serves

Warwickshire, 24th October 2016. National Citizen Service (NCS) has partnered with customer engagement specialists Rant & Rave to collect real-time feedback from the young people undertaking its four-week summer programme. NCS is a youth development programme available to 15-17 year-olds in England and Northern Ireland. On NCS, participants embark on exhilarating challenges, meet amazing people from different backgrounds and build skills employers value: confidence, leadership and communica ...


24.10.2016

Traditional CTRM/ETRM Vendors Hurting As Perfect Storm Hits Industry, Claims Aspect

Traditional trade and risk management software vendors in the commodity and energy trading sectors are taking a battering from a perfect storm of dwindling sales, customer abandonment and better, lower cost solutions. That’s the view from cloud vendor Aspect as it continues to take large enterprise business away from the industry heavyweights that once called the market their own. Aspect’s claim follows a series of missed revenue targets, profit warnings, workforce layoffs, downsized developmen ...


19.10.2016

80 Percent of Enterprises say End-User Experience Monitoring of Digital Apps & Services a Vital Need for Business

Increased Complexity of Distributed Infrastructure and Reliance on Third Parties Mean Low Visibility into Critical Systems & Top Early Warning Method is End Users’ Complaints October 11, 2016 –London, UK – Eighty percent of IT operations leaders say end-user experience monitoring (EUM) is very important or critical to delivering business outcomes in a major new study about the tools used to run digital enterprises. A further 65 percent say the increasing level of IT complexity is straining ...


11.10.2016

autoGraph Granted United States "Privacy Sensitive Persona Management Tools" Patent

SEATTLE, WA and LONDON, UNITED KINGDOM -- (Marketwired) -- 10/05/16 -- autoGraph, the providers of User Generated Profiles through its Profile Cloud™, announced today the company has been awarded the "Privacy Sensitive Persona Management Tools" patent. With 37 patents filed globally, the addition of this new patent bolsters their technological advancements for how brands and businesses can exchange customers'' first party, fully opted-in, User Generated Profile information, ...


05.10.2016

Temkin Group and The Employee Engagement Awards Announce Partnership to Inspire Connection Between Customer Experience and Employee Engagement

London & Boston – September 22, 2016 – The Employee Engagement Awards (www.ee-awards.com) and Temkin Group (www.temkingroup.com) today announced a new partnership to help educate and inspire businesses around the world to connect Employee Engagement and Customer Experience initiatives to enhance business performance. Bruce Temkin, Managing Partner of Temkin Group said “Improving employee engagement has been a core focus of our company since its inception, as our research has shown its prof ...


22.09.2016

Expanding Customer Success Drives Confirmit’s Momentum in H1 2016

Companies harnessing Confirmit’s solutions report exceptional business results London, UK and Oslo, Norway and New York, NY: 22 September 2016 — Confirmit has reported that revenues from new customers more than doubled in the first half of 2016 over the same period in 2015, while existing customers have delivered clear evidence of the ROI by using the company’s solutions. In Q2, Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee and Market Research, ...


22.09.2016

Kirby Corporation Picks Avanade to Improve Its Employee Experience

HOUSTON, TX and SEATTLE, WA -- (Marketwired) -- 09/01/16 -- today announced that it is working with , the nation''s largest domestic tank barge operator, to develop a mobile solution in support of its digital workplace journey. Built on Microsoft Azure using Xamarin, the mobile application will enable Kirby employees to access company tools and information, eliminating many manual processes and physical barriers to getting work done.Together, Avanade and Kirby identified a mobile fra ...


01.09.2016

Prysm Unveils Quickstart Offers to Help Speed Enterprise Rollouts of Prysm Visual Workplace

SAN JOSE, CA -- (Marketwired) -- 08/26/16 -- Today, , the cloud-based visual workplaces company, announced three new quickstart offers for Prysm Visual Workplace™. The new offers include limited time pricing and free 85" or 98" LCD displays for several combinations of hardware, software and user licenses. The special offers enable enterprises to quickly benefit from seamless collaboration capabilities -- with offers spanning the entire enterprise, individual departments and customer e ...


26.08.2016

autoGraph.me Appoints Annik Technology Executive Jack Breeden as Its New US Vice President of Sales

SEATTLE, WA and LONDON, UNITED KINGDOM -- (Marketwired) -- 08/17/16 -- , the providers of User Generated Profiles and the Profile Cloud™, announced today that it has hired global business intelligence leader Jack Breeden as its new US Vice President of Sales. This appointment marks another strategic move in the continued expansion of autoGraph.me, as the company looks to further enhance its offering to its growing US client portfolio.Breeden has more than fifteen years of expertise in analytics ...


17.08.2016

Confirmit and Sytel signal continued evolution of CATI

New features for predictive dialler deliver unique flexibility and productivity London, UK and Oslo, Norway and New York, US: 4 August 2016: Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee and Market Research, and Sytel, a global provider of IP contact centre solutions, have partnered to deliver a series of new Computer Assisted Telephone Interviewing (CATI) features targeting the changing needs of Market Researchers using this core data collectio ...


04.08.2016

iovation Wins Best Two-Factor Authentication Innovation of the Year Award

PORTLAND, OR -- (Marketwired) -- 07/28/16 -- , the provider of device intelligence for authentication and fraud prevention, today announced its service has won gold in the . The device-based authentication service won in the two-factor authentication innovation category. The company joins gold winners in other categories including American Express, Bloomberg BNA, Cisco Systems, Inc., Epson America, Inc. and Thompson Reuters."We are particularly honored to because it validates iovation� ...


28.07.2016

Cellwize Chosen to Provide Automated SON Solutions for Telefonica Group in Seven South American Countries

London and Madrid, July 19, 2016 – Cellwize today announced that the Telefonica Group has chosen Cellwize’s Self Organizing Network (SON) solution to enhance the customer experience for over 70 million Telefonica subscribers in Argentina, Chile, Colombia, Ecuador, Peru, Uruguay, and Venezuela. Cellwize supports network complexity reduction and resource utilization maximization through its fully automated SON solutions, built to address the new requirements of the mobile customer journey. Cellwiz ...


19.07.2016

SysMech launches integrated Network and Customer Experience Analytics Software with Zen 6

SysMech launches Zen 6 for integrated Network Assurance and Customer Experience Analytics, taking OSS Transformation to the next level. Reading, UK 13 July 2016: End-to-end telecoms analytics firm SysMech has released Zen 6 - the latest addition to its suite, designed to help major CSPs manage their networks, services and customer experience from one centralised solution. Zen 6 delivers a new approach to operational analytics, bringing together network and customer data for the first time. B ...


13.07.2016

iovation to Host "Balancing Online Security and Customer Experience" Webinar

PORTLAND, OR -- (Marketwired) -- 07/12/16 -- , the provider of device intelligence for authentication and fraud prevention, today announced it will host a webinar entitled "" on July 19 at 9am PDT. In the webinar iovation''s Vice President of Global Partnerships, , will address how more than a billion people''s records have been exposed recently, with many breaches targeting login credentials expanding the landscape of online fraud. With card-not-present fraud on t ...


12.07.2016

Avanade to Help Vitamin World(R) Evolve to a Digital Workplace

SEATTLE, WA -- (Marketwired) -- 06/28/16 -- , a leader in vitamins, nutritional supplements and sports and active nutrition, today announced that it is working with , the leader in digital and cloud services, business solutions and design-led experiences, to leverage a cloud-based Enterprise Resource Planning (ERP) solution that supports future growth with the aid of real-time information and business intelligence. As one of the first deployments of the newest version of Microsoft Dynamics AX s ...


28.06.2016

ForeSee Client MSC Industrial Supply Wins Top Honor in B2B E-Commerce in Internet Retailer Excellence Awards

ANN ARBOR, MI -- (Marketwired) -- 06/24/16 -- Internet Retailer has announced the winners of their second annual Internet Retailer Excellence Awards, including ForeSee clients MSC Industrial Supply and Sephora, as winners in two categories. MSC Industrial Supply, the leading North American distributor of metalworking and maintenance, repair and operations products and services, received the highest honor in its category: B2B E-Commerce in Internet Retailer Excellence, and Sephora won the Mobile ...


24.06.2016

Blair Pleasant of COMMfusion Joins Enghouse Interactive for Webinar on June 23, 2016: "Improving the Customer Experience by Improving the Agent Experience"

PHOENIX, AZ -- (Marketwired) -- 06/22/16 -- There is an undeniable connection between happy agents and happy customers, making it important to pay equal attention to creating happy agents to improve the customer experience.The same focus areas of the customer experience directly translate to the agent, such as providing the agent insight to the customer journey and providing the agents with an omni-channel environment to work in.to engage one of the industry''s foremost analysts who w ...


22.06.2016

ForeSee Appoints Ryan Grace as Senior Vice President, Worldwide Sales

ANN ARBOR, MI -- (Marketwired) -- 06/21/16 -- ForeSee, the pioneering leader in , today announced the appointment of Ryan Grace as Senior Vice President, Worldwide Sales. The company also announced two other new additions to its sales leadership team to support its aggressive growth plans.Before joining ForeSee, Ryan Grace was VP of Sales at Magnet Systems, the high-profile mobile middleware company backed by Andreessen Horowitz. Earlier, Grace held several executive-level sales positions at Cl ...


21.06.2016

Zurich Wins Best Customer Experience Management of the Year at the 14th Annual CRE Awards

HONG KONG, CHINA -- (Marketwired) -- 06/13/16 -- has been honored with the Best Customer Experience Management of the Year award at the 14th Annual Customer Relationship Excellence Awards. Organized by the Asia Pacific Customer Service Consortium (APCSC), the Awards recognize industry leaders for their customer centric service innovation and outstanding effort. Having gone through a stringent application and screening process, Zurich is extremely delighted that our longstanding customer centri ...


13.06.2016

USForex Launches Nation''s First 24/7 Currency Dealing Platform

SAN FRANCISCO, CA -- (Marketwired) -- 06/01/16 -- , one of the world''s leading foreign exchange companies, today announced that customers around the world now have complete 24/7 access to its dealing platform and customer service team. With hundreds of billions of dollars being transferred around the globe every day, access to a 24/7 network has never been more important. USForex''s anytime trading feature means that no matter the time zone or day, customers now have consis ...


01.06.2016

Intershop adds Order Management to its Commerce Suite

Enables customers to order at any touchpoint with sustainable after-sales services and self-service options Guarantees up-to-date and real-time transparency of the enterprise-wide product inventory at any sales channel Manages the complexity of dispersed IT landscapes and the increasing complexity of new and growing omni-channel business models Improves efficiency and reduces costs through the elimination of omni-channel business process obstacles Jena, Germany, 31 May, 2016 – Intershop today a ...


31.05.2016

TEC Communications adds Purple to its growing network of Strategic Partners

May 23rd, 2016: Purple, the intelligent spaces company, today announced its partnership with TEC Communications, an IT solutions provider delivering business results based in Cleveland, Ohio. Purple’s platform allows businesses to deliver real-time analytical insight, collect customer demographic data and employ mobile marketing tools to enable venues to offer their customers the best experience possible when connected to branded WiFi. TEC Communications enables their customers to create meani ...


23.05.2016

Confirmit and Delvinia Extend Longstanding Relationship

London, UK and Oslo, Norway and New York, 18 May, 2016 — Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee and Market Research, has announced that longstanding customer, Delvinia, has extended its relationship with the company for another three years. Delvinia leverages the Confirmit Horizons platform for its AskingCanadians and AskingAmericans online data collection businesses, as well as Methodify, a research automation platform. The use of Confir ...


18.05.2016

University Hospitals Embarks on Digital Transformation Journey With Avanade

CLEVELAND, OH and SEATTLE, WA -- (Marketwired) -- 05/17/16 -- , one of the nation''s leading health care systems, today announced that it is working with , the leading digital innovator on the Microsoft platform, to support its transition to a Digital Workplace and create a high-performing culture, drive innovation and enhance nurse and physician engagement. UH will work with Avanade to design and execute a new mobile-friendly intranet which leverages Microsoft SharePoint to provide a ...


17.05.2016

ConvergeOne Honors Enghouse Interactive With Enterprise Mid-Market Award for Excellence

PHOENIX, AZ -- (Marketwired) -- 05/11/16 -- developer of a comprehensive portfolio of contact center software solutions, today announced that it has been awarded the Enterprise Mid-Market Award for Excellence by ConvergeOne. ConvergeOne is a leading global integrator of best-in-class communications solutions and services, and a trusted advisor to more than 5,500 customers ranging from small businesses to Fortune® 100 and global enterprises.Platform agnostic, Enghouse Interactive''s co ...


11.05.2016

Enghouse Interactive to Sponsor GENBAND''s Perspectives16 Annual Customer & Partner Summit in Orlando, Florida

PHOENIX, AZ -- (Marketwired) -- 05/02/16 -- , developer of a comprehensive portfolio of contact center software solutions today announced that it is a Silver level sponsor at Annual Customer and Partner Summit, held May 1-5, 2016 at the JW Marriott Orlando Grande Lakes. Perspectives16 brings together the brightest minds in the communications, software, service provider, channel partner and enterprise communities to share the latest trends, issues and opportunities affecting the communications ...


02.05.2016

Jahia and iubenda Announce Strategic Worldwide Partnership to Deliver Seamless Online Data Privacy Compliance Services

WASHINGTON, DC -- (Marketwired) -- 04/27/16 -- Jahia Solutions Group (), the emerging leader in Digital Experience Management (DXM), today announced at Jahia''s user conference,, a strategic worldwide partnership and integration with , the world''s premier provider of online privacy and cookie compliance for digital enterprises. With iubenda, Jahia can help global brands seamlessly comply with online data privacy regulations. Jahia is the first DXM platform provider to offer ...


27.04.2016

Email beats web for insurance customer service

Eptica research uncovers poor response rates to questions asked online and on social media Reading, 27 April 2016 – Insurers can answer under half (45%) of routine questions asked online, severely impacting the digital customer experience they deliver. However, 80% provide accurate responses to questions sent via email, according to new Eptica research. While email led the way, insurers are struggling to cope with the volume of questions received on social media – while 100% were on Twitter, on ...


27.04.2016

Enghouse Interactive Exhibits at CSWeek 2016

PHOENIX, AZ -- (Marketwired) -- 04/26/16 -- (BOOTH 319) is showcasing its award-winning contact center and customer interaction solutions portfolio at CSWeek 2016 in Phoenix, AZ. is the premier annual educational and customer service conference that serves utility professionals at electric, gas and water/wastewater utilities across North America and around the world."The options for customer interactions are growing more complex and consumers now expect better -- if not immediate -- serv ...


26.04.2016

Enghouse Interactive Attending and Speaking at Frost & Sullivan''s 12th Annual Customer Contact, East

PHOENIX, AZ -- (Marketwired) -- 04/14/16 -- developer of a comprehensive portfolio of contact center software solutions, today announced that it will attend and speak at Frost & Sullivan''s 12th Annual Customer Contact, East: a Frost & Sullivan Executive Mindxchange, taking place at Disney''s Grand Floridian Resort & Spa in Lake Buena Vista, FL, April 17-20, 2016.Customer engagement is the next wave of innovation, and Industry leaders from around the world will c ...


14.04.2016

Accenture and Avanade Launch Innovative Customer Analytics and Insight Solution for the Financial Services Industry

NEW ORLEANS, LA -- (Marketwired) -- 04/05/16 -- Accenture (NYSE: ACN) and announced at Microsoft Envision 2016 the launch of its new next best action solution dedicated to helping financial services firms transform their customer experience through greater personalization in a digital world. Developed in collaboration with Microsoft and built on top of Microsoft Dynamics CRM, the Accenture Customer Analytic Insights Solution for Microsoft (ACAI) helps financial service firms, including retail ...


05.04.2016

Enghouse Interactive to Present Webinar: "Bring your Ideal Customer Journey to Life"

PHOENIX, AZ -- (Marketwired) -- 03/22/16 -- Today''s consumers have higher expectations and more preferences than ever before. As a result, the new norm is channel hopping, which requires contact centers to map out and support the entire customer journey from end-to-end to enable a holistic customer experience.for insight on proven best practices that help your contact center bring the customer journey to life. Attendees will learn:How to successfully create, view, and support an omni ...


22.03.2016

Janrain Hires Darryl Nicholson as VP of Engineering, Promotes Mayur Upadhyaya to VP of Customer Experience

PORTLAND, OR -- (Marketwired) -- 03/21/16 -- , the global leader in Customer Identity Management solutions, today announced that has joined the company as vice president of engineering and was promoted to vice president of customer experience.Nicholson is a seasoned technologist with more than two decades of experience. Prior to Janrain, Nicholson was vice president of IT at Vesta Corporation, a global leader in the field of card-not-present (CNP) transactions, and managed a $5.5 billion PCI ...


21.03.2016

Intense Technologies VP: "Learn fast or lose out"

London, 21 March 2016: Telecom service providers need the tools to act at speed and realize their customer experience objectives within months, not years if they are to succeed in a rapidly changing business landscape, Intense Technologies’ VP Europe, Product and Marketing warned today. Speaking in the wake of Mobile World Congress – where Intense Technologies held more than 30 meetings with current and prospective customers – Eduardo Silva said that companies should focus on capturing market s ...


21.03.2016

Votacall Hosted VoIP Named a 2016 BIG Innovation Award Finalist

BOSTON, MA -- (Marketwired) -- 03/08/16 -- , a leading provider of Cloud-based voice solutions and business communication systems with an expertise in VoIP, Unified Communications (UC) and Call Center design and deployment, today announced that their award winning product suite was named a finalist in the by the Business Intelligence Group.Votacall is a leading provider of business-class Hosted VoIP solutions and they attribute much of their success to a clearly defined and companywide initia ...


08.03.2016

Avanade Research: Smart Technologies Driving Significant Improvements in Revenue, Customer Experience and Employee Satisfaction

SEATTLE, WA -- (Marketwired) -- 03/02/16 -- New research shows that the majority of business leaders are already investing in, and benefiting from, the increased use of smart technologies in the workplace. Increased revenue is a major driver of their adoption, with business and IT leaders expecting up to a 33 percent rise in revenue from smart technologies over the next five years. [] Additionally, businesses anticipate retraining current employees, creating new roles and reorganizing their st ...


02.03.2016

New Data Sources Enable Organisations To Capitalise On Increasing Consumer Mobility And Demand For One-To-One Personalisation

LONDON – 1st March 2016 - In this Age of the Customer and Internet of Things, the need to develop deeper customer insight, including customer intent, is compelling forward-thinking organisations to look at new data sources. Increasing consumer mobility and heightened customer expectations of fast, personalised communications, coupled with the threat of disruptive new industry entrants, are driving organisations along this path at considerable speed. An innovator in customer digital data capture ...


01.03.2016

T-Mobile Improves Its Mobile and Web Customer Experience With ForeSee''s Advanced Voice of Customer Solution

ANN ARBOR, MI -- (Marketwired) -- 02/17/16 -- ForeSee, the pioneering leader in , today announced that T-Mobile USA (NASDAQ: TMUS) relies on the ForeSee CX Suite to measure, share and take action on customer insights across its entire customer journey. With ForeSee, T-Mobile USA has a multichannel view of its customer experience across web, mobile, and telesales. Keeping pace with an evolving customer landscape, T-Mobile USA has quadrupled its subscriber base over the past 10 years.As part of T ...


17.02.2016

Webcollage Announces Five New Executive Appointments Including John Federman as Chief Executive Officer

NEW YORK, NY -- (Marketwired) -- 02/16/16 -- Webcollage, the pioneer of publishing rich , today announced the appointment of John Federman as Chief Executive Officer. Under his leadership, Webcollage is building a world-class executive team focused on product innovation and global expansion to meet the growing demand for its shopper marketing solutions.Federman has more than 25 years of experience driving revenue and profit at innovative media, ecommerce, and retail platforms. Prior to Webcolla ...


16.02.2016

Jahia Solutions Group Poised for Explosive 2016 Growth Following Record-Setting 2015

PARIS, FRANCE -- (Marketwired) -- 02/02/16 -- Jahia Solutions Group (), the emerging leader in Digital Experience Management, today announced record results for fiscal year 2015 with 90 percent total bookings growth year-over-year. Additionally, the company announced the new release of Digital Experience Manager 7.1 (DX7) to strengthen the partnership between CMOs and CIOs which will drive the next generation of digital experience management.2015 was a banner year for Jahia with key milestones ...


02.02.2016



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