Pressemitteilungen zu dem Thema contactworld


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PresseMitteilungen zu dem Schlagwort contactworld


Esker moves to the cloud to transform customer service experience

LONDON, 7 December 2017 rvice platform. Esker is a global leader in document process automation, helping organisations automate their manual business processes with a suite of on-demand solutions. Founded in 1985 with headquarters in Lyon, France, the multi-award-winning company now has 300,000 users of its services. With legacy on-premise contact centre technology that failed to integrate with its CRM software, Esker found that call handling time was far longer than it needed to be, and knew i ...


07.12.2017

NewVoiceMedia named finalist in SalesTech Awards

LONDON, November 22 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 SalesTech Awards. The SalesTech Awards honour companies and individuals that demonstrate excellence, innovation and leadership in the sales technology market. Produced in partnership with the B2B Technology Marketing Community on LinkedIn, the awards tap into the experience of ...


22.11.2017

Benefit Management Solutions employs NewVoiceMedia to strengthen its voice of the customer initiative

LONDON, 24 August 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that New York-based benefits administration company Benefit Management Solutions is using ContactWorld for Service to enhance its contact centre operations and customer experience. Benefit Management Solutions, which delivers full-service, resource-intensive benefits administration and outsourcing, h ...


24.08.2017

NewVoiceMedia wins 2017 Best in Biz Award for Enterprise Product of the Year

LONDON, 26 July 2017 - NewVoiceMedia today announced that its ContactWorld solution has been named an Enterprise Product of the Year in the Best in Biz Awards 2017 International, the only independent global business awards programme judged each year by prominent editors and reporters from top-tier publications around the world. Almost 300 public and private companies hailing from all sectors of the global economy from more than 30 countries competed in Best in Biz Awards’ fifth annual internati ...


26.07.2017

FCR Media to transform sales and service performance with NewVoiceMedia

LONDON, 27 June 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that FCR Media Belgium NV has chosen its ContactWorld platform to enhance its customer service experience and sales performance throughout Belgium. Following an independent market evaluation, Antwerp-based digital marketing agency FCR Media Belgium NV signed an agreement for ContactWorld to unify its cu ...


27.06.2017

Selectra selects NewVoiceMedia as its preferred contact centre partner

Firm replaces telephony infrastructure from Talkdesk with ContactWorld to enhance customer experience throughout Europe LONDON, 20 June 2017 – NewVoiceMedia, a global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Selectra, a leader in energy price comparisons, has chosen its ContactWorld for Service platform to enhance its contact centre operations and customer experience throughout Europe. Selec ...


20.06.2017

NewVoiceMedia’s ContactWorld named best contact centre solution in Top 10 Technology Awards

LONDON, 30 May 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards for its ContactWorld solution. The awards were founded to recognise the best products on the market and help contact centre managers make informed decisions about the technologies they invest in. NewVoiceMedia’s ContactWorld solution received t ...


30.05.2017

NewVoiceMedia named finalist in Top 10 Technology Awards 2017

LONDON, 12 April, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards. The awards were founded to recognise the best products on the market and help contact centre managers make informed decisions about the technologies they invest in. The winner is voted for by readers of Call Centre Helpe ...


12.04.2017

NewVoiceMedia announces Spring ’17 release to optimise contact centre management and customer experience

LONDON, March 8, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, announced its Spring ’17 release today, unveiling major enhancements to its intelligent communications platform that will optimise its customers’ contact centre management and operations, enabling them to deliver a more efficient customer experience. While NewVoiceMedia updates its ContactWorld platform every week, as ...


08.03.2017

NewVoiceMedia wins Corporate Vision’s UK Technology and Software Top 10 Award

LONDON, February 15, 2017 – NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has been awarded Corporate Vision’s 2017 UK Technology and Software Top 10 Award for its ContactWorld solution. ContactWorld is a multi-tenant intelligent communications platform that enables sales and service reps to have more successful conversations with their customers and prospects worldwide. Core contact centre f ...


15.02.2017



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