Pressemitteilungen zu dem Thema 1st touch


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PresseMitteilungen zu dem Schlagwort 1st touch


Thrive Homes’ App Delivers 1st Touch Self-Service To Transform Customer Engagement

Hertfordshire-based housing association Thrive Homes has launched an innovative app that provides a new way for customers to interact with the organisation via Apple Store or Google Play. The myThrive self-service app uses 1st Touch digital software from Aareon UK (www.aareon.co.uk) to offer a range of online customer self-service requests 24/7 via smartphones and tablets. The app is an important part of Thrive The myThrive app enables customers to: Whilst Thrive Homes is retaining all its exi ...


06.12.2017

Self-Service Success Drives New Functionality For Halton Housing’s Customer App

Halton Housing has significantly extended the functionality of its customer self-service app following its highly successful launch. Halton Housing is a registered not for profit housing association, managing 7,000 homes in the Cheshire towns of Widnes and Runcorn. As part of its Digital First strategy, the organisation has worked closely with Aareon (www.aareon.co.uk), using its 1st Touch software to develop the self-service customer app along with a website portal and mobile working for its ...


22.11.2017

Former Home Office Finance Director Appointed As Joint MD of Aareon UK and 1st Touch

Nigel Rees has been appointed as Joint UK MD of Aareon (www.aareon.co.uk) and 1st Touch (www.1sttouch.com), a role he will share with current Aareon MD Steve Makin. In his new role, Rees will seek to exploit and drive the significant benefits available from the close collaboration between the two Aareon Group companies in the social housing technology marketplace. Rees, who qualified as a Chartered Accountant with KPMG, joins from The Home Office, where for over 18 months as a Director of Finan ...


09.08.2017

1st Touch Unveils First Details Of V6 Digital & Mobile Platform Development

1st Touch (www.1sttouch.com), the UK’s leading system innovator for the social housing sector, has unveiled details of its upcoming V6 Digital and Mobile Platform. Hailed as a major sea-change, the new version which is due out across Europe from Q4 2017, represents a multimillion-pound development investment by parent company Aareon. The new product is expected to drive market growth and to establish 1st Touch as the digital development platform of the group. The launch will be supported by a dy ...


27.06.2017

Viridian Works With 1st Touch On Digital First Mobile App

Viridian Housing is running a 1st Touch mobile working app to make their Housing Officers lives easier by reducing administration and cutting out the use of paper. The innovative app forms part of Viridian’s Digital First initiative led by its IT and Research & Innovation teams. Viridian’s Digital First strategy aims to radically improve services for both customers and colleagues by developing their digital offering. Viridian is a social housing provider to over 30,000 residents spanning ...


12.04.2017

Thenue Housing Association Launches New “self service app”

Thenue Housing has launched an exciting digital “app” which will provide a new way for customers to engage with the Association. The totally free Self-Service app uses the latest software from 1st Touch (www.1sttouch.com) to offer a range of services via phones or tablets. Thenue is hailing the app as “great digital advance” and says it is part of its Digital Strategy to ensure that people can contact the Association as easily as possible. Thenue will retain all its existing methods of making ...


22.03.2017

1st Touch Launches iAppoint Scheduling For Social Landlords

1st Touch (www.1sttouch.com), the UK’s leading system innovator for the social housing sector, has announced the launch of iAppoint. The all-new self-service module will help social landlords to streamline customer appointment scheduling by speeding up and enhancing the processes involved. In addition, as online services cost only a fraction of call centre responses, the potential cost savings for landlords are also significant. As iAppoint is linked to the landlord’s back office system, the hi ...


02.11.2016

1st Touch 360 Customer Portal Helps Drive Business Transformation at New Charter Group

A 360° Tenant Portal system from leading social housing technology innovator 1st Touch (www.1sttouch.com) is enabling New Charter Group, one of the North West’s largest housing providers to transform its mobile workforce processes and customer support strategy. The new system delivers a single-view of all key data both for field operatives through their handheld devices and to tenants through an online portal based customer hub. New Charter Group is a social landlord based in Tameside, Greate ...


17.08.2016

AmicusHorizon’s Robert Stewart To Head 1st Touch User Group

Robert Stewart, Business Solutions Manager of AmicusHorizon (member of the London G15), has been appointed as the new Chair of the 1st Touch User Group. His appointment is a reflection of his considerable awareness of 1st Touch’s enterprise mobile workforce software. Working with 1st Touch, AmicusHorizon has developed solutions for repairs, health & safety inspections, voids, lettings, income management and antisocial behavior (ASB) visits. AmicusHorizon is also currently implementing 1st To ...


26.04.2016

New 1st Touch Doorstep Appointments Module Drives Both Efficiency And Customer Service Levels For Social Landlords

1st Touch (www.1sttouch.com), the UK’s leading technology provider for the social housing sector, has announced the launch of a new Doorstep Appointments module. The new system has been designed to simplify and speed up appointment scheduling by either mobile housing association staff or directly by tenants through a self-service portal and self-service app. Whilst visiting tenants at home, the new module enables mobile operatives to book appointments through their handheld devices, for service ...


23.03.2016



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