Communication Skills Workshops for Employees: Benefits, Costs&Top Options
Workplace communication failures are costing businesses hundreds of thousands annually, yet most organisations still underinvest in communication training despite clear evidence of substantial productivity returns.
(firmenpresse) - Here s a sobering statistic: 68% of Gen Z workers in your organisation likely experience miscommunications at work due to digital communication tools, according to recent New Zealand research. This is a business crisis that s probably costing you more than you realise.
As a leader, you already know communication matters, but you may not grasp the actual financial impact of getting it wrong. The solution lies in comprehensive communication skills workshops for businesses that address both digital and interpersonal communication challenges in your workplace.
The True Cost You re Already PayingHere s what poor communication is actually costing your business: Research from SHRM reveals that miscommunication costs companies with 100 employees an average of $420,000 per year. If you re running a larger organisation, this figure jumps to $62.4 million annually.
These are the numbers that are likely hitting your bottom line right now. According to global research from Pumble, 86% of employees and executives cite the lack of effective collaboration and communication as the main causes of workplace failures, indicating you re looking at a systemic issue affecting every department in your organisation.
The New Zealand Workplace Barometer adds another dimension you need to consider: only around 52% of workers achieve psychosocial safety climate scores above best-practice thresholds. This indicates widespread communication environment deficiencies that are directly impacting your employee well-being and performance.
The Productivity Opportunity You re MissingHere s the frustrating part: while you re losing hundreds of thousands to poor communication, your competitors who invest in effective communication are seeing remarkable returns. Teams with strong communication practices increase productivity by up to 25%, according to Pumble s workplace communication research, with 64% of business leaders confirming this direct correlation.
Yet you re probably doing what most leaders do??prioritising technical skills development over communication competencies. This is despite evidence from Pumble showing that 57% of global employers consider communication the most desirable skill in potential recruits.
What Your Workforce Actually NeedsThe shift to hybrid and remote work has amplified the communication challenges you re already facing. New Zealand research from UKG shows that 71% of Gen Z workers in your meetings struggle to contribute effectively in video conferences, while 63% of your employees report wasting time due to communication issues.
Your communication training investment needs to address several key areas:
Digital Communication Mastery: Your teams need skills in crafting clear, concise digital messages that reduce the back-and-forth confusion you see daily in email chains.
Multi-Generational Communication: Your workforce spans different generations with different communication preferences. Training must build bridges between these groups while respecting their distinct styles.
Conflict Resolution: Poor communication in your organisation often escalates into workplace conflicts. Teaching proactive resolution techniques prevents small misunderstandings from becoming major disruptions that require your intervention.
Listening and Feedback Skills: Your managers need active listening and constructive feedback delivery skills??competencies many assume everyone possesses naturally, but most don t.
The ROI You Can ExpectWhen you invest in communication training, you ll see benefits that extend far beyond productivity gains. Research indicates that your organisation can expect:
25% higher productivity in well-connected teamsReduced employee turnover (saving you recruitment and training costs)Improved customer satisfaction scoresFaster project completion timesBetter crisis management capabilities when challenges ariseThe New Zealand Workplace Barometer found that 70% of organisations offer some form of communication training, yet persistent communication challenges suggest many programmes miss the mark on practical application. Your investment needs to be different.
Building Communication Excellence in Your OrganisationThe most effective communication training programmes you can implement share several characteristics. They focus on real workplace scenarios your teams face daily, rather than theoretical concepts, provide opportunities for practice and feedback, and address both digital and face-to-face communication skills.
Your programme should recognise that communication isn t one-size-fits-all. Account for your specific industry challenges, roles, and organisational culture while building core competencies that transfer across your entire business.
Remember that communication is ongoing development, not a one-time training event. Regular reinforcement and skill building create the lasting behavioural changes you need to see real results.
Your 2025 Communication DecisionAs your workplace becomes increasingly distributed and diverse, communication skills will only grow more critical to your success. If you invest now in comprehensive communication training, you ll build competitive advantages that compound over time.
The choice is clear: continue absorbing the hidden costs of poor communication in your organisation, or invest in communication skills workshops for businesses that will deliver measurable returns through improved productivity, engagement, and performance.
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Communicate Powerfully
Communicate Powerfully
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Datum: 14.08.2025 - 18:01 Uhr
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Contact person: Carly Shorter
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Typ of Press Release: Unternehmensinformation
type of sending: Veröffentlichung
Date of sending: 14/08/2025
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