Italtel and Habble partner to expand cloud-based value added services offering

The two companies' easy-to-use platform improves customer experience management for telcos and large enterprises

ID: 1540562
recent pressrelease next pressrelease

(businesspress24) - Milan, September 4, 2018 - Italtel - a multinational ICT company that together with Exprivia forms a new large Italian ICT group for the development of innovative solutions and services - has partnered with Habble, a leading cloud platform providing real-time monitoring and optimization of landline, mobile and data company communications through advanced analytics.

The partnership combines Italtel''s competences from working closely with major international carriers and large enterprises with Habble''s expertise in web-cloud platforms. The solution created will help telecommunications operators and large enterprises improve end-users'' customer experience by highlighting specific customer needs, obtained through collecting and analyzing landline and mobile network traffic data.

Daniela Martino, Head of the Marketing and Management Telco and Media Product/Solutions Unit at Italtel, said: "The partnership with Habble allows us to consolidate and expand our portfolio of innovative cloud-based solutions for telcos and large enterprises. We believe the Habble solution, which can be integrated into our proprietary technologies, can improve operational efficiency and contribute to the success of enterprise businesses, as well as offer service providers the capability to improve customer satisfaction."

With the solution, operators will be able to build new service bundles for business customers that can be personalized by IT managers based on specific needs and company policies. Additionally, sudden peaks in traffic and the related costs - for example, when roaming - can be monitored in real-time, preventing any complaints and/or disputes and reducing customer care costs.

Enterprises can use the cloud-based solution to improve management and control of external communications. Centralized data control enables customizable analytics and reporting that can reduce the time required for managing systems and analyzing data by up to 80%. The platform''s configuration system also allows the use of company telephones to be monitored.

Habble CEO and Founder Antonio De Luca said: "We are very pleased to have formalized this partnership with Italtel as the team''s expertise means they can certify us with telco carriers, to which we know we can bring great value by introducing a great degree of innovation to their infrastructure through our technology. Telco carriers are an important vehicle for us to reach indirect customers, who often explicitly request access to our platform directly through their telecommunications provider."

More information:

Keywords (optional):

italtel, habble, cloud, partnership, value-added-services,

Company information / Profile:

Italtel is a multinational company that operates in the Information & Communication Technology sector with a strong focus on innovation. The Italtel offer is based on solutions for networks, data centers, business collaboration, digital security, the internet of things. The solutions are composed of proprietary and third party products, managed services, engineering and consultancy services. Together with Exprivia, which recently acquired Italtel''s controlling shareholding, it constitutes a new large Italian ICT group that intends to be a leader in digital transformation through the development of innovative solutions and services both in Italy and abroad. The target market consists of service providers, public and private enterprises, with a specific focus on vertical markets such as Energy, Health, Industry, Defense, Finance and Smart Cities.

PressRelease by


PressContact / Agency:

Laura Borlenghi
Tel.: +39 3357694240

published by: RealWire
print pressrelease  send to a friend  

Date: 09/04/2018 - 05:43
Language: English
News-ID 1540562
Character count: 9176
Firma: RealWire
Ansprechpartner: Samantha Wiles Feedback to about Pressrelease-id:
Stadt: Lincoln
Telefon: 01522883640

Meldungsart: bitte
Versandart: Veröffentlichung

Number of hits: 584


Direct Link to this PressRelease:

We would appreciate a link in your News-, Press- or Partner-Site.

Comments on this PressRelease

All members: 9 438
Register today: 0
Register yesterday: 0
Members online: 0
Guests online: 67

Don't have an account yet? You can create one. As registered user you have some advantages like theme manager, comments configuration and post comments with your name.