eGain to Host Digital+AI Day 2016 in Chicago
Event Will Feature Thought Leadership, Cutting-Edge Innovation and Proven Best Practices to Accelerate Digital Transformation in Customer Engagement
(firmenpresse) - SUNNYVALE, CA -- (Marketwired) -- 05/19/16 -- eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain Digital+AI Day on October 11, 2016 in Chicago. The event will build on the success of , which was sold out with a 30% increase in attendance year over year and transformational success stories presented by CxO''s representing eGain clients (formerly Everything Everywhere, now part of BT Group) and (Her Majesty''s Revenue and Customs).
Catering to our North America clients, this conference will again bring together analysts, customers, and partners. Free to attend, the event will focus on accelerating digital transformation with Artificial Intelligence (AI) and analytic insights.
Date: October 11, 2016
Venue: Hyatt Regency O''Hare, Chicago
Digital Customer Experience--State of Industry and How to Win in 2017: Keynote by Ian Jacobs, Senior Analyst, Forrester Research
Digital + AI -- 1-2 Punch for CX Transformation: Keynote by Ashu Roy, eGain CEO
Real-world success stories from Fortune 500 eGain clients
From Phone Agents to Digital Advisors: A Knowledge-Powered
Service Transformation Journey at a Leading Financial Service Provider
AI that Works, Scales and Learns: Ambient Knowledge-Powered Assistance for Customers, Agents, and Branch Employees at a Leading US Bank
Best practice sessions
De-risking agile digital transformation
Knowledge personalization for easier consumption
AI-driven contact center optimization
360 degree customer journey analytics
Demo lounge (open all day), featuring:
In-depth look at eGain technology and methodology innovations
Easy access to eGain best-practice experts
Visit .
Note: All scheduled sessions are subject to change without notice.
eGain customer engagement solutions power digital transformation for leading brands. Our for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world. To find out more about eGain, visit .
eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
Meenakshi Sharma
Phone: 408-636-4505
Email:
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Datum: 19.05.2016 - 04:30 Uhr
Sprache: Deutsch
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