Mattersight Announces First Quarter 2015 Results
(firmenpresse) - CHICAGO, IL -- (Marketwired) -- 05/06/15 -- Mattersight Corporation (NASDAQ: MATR), the pioneer in personality-based software applications, today announced financial results for the first quarter ending March 31, 2015.
"We achieved record revenue, strong year-over-year revenue growth, solid bookings, and continued best-in-class SaaS metrics. In addition, we converted a very significant pilot in April at a large Telco," said Kelly Conway, Mattersight''s President and CEO. "We continue to hear from both our clients and industry analysts about the need to scientifically measure the quality of conversations between brands and consumers. Our clients increasingly tell us that personality is at the center of that equation."
: Annual Contract Value (ACV) bookings for the first quarter were $3.1 million. ACV bookings for the last four quarters were $17.1 million, a 32% year-over-year increase.
: Annualized Book of Business was $45.3 million for the first quarter, up 38% on a year-over-year basis.
: Total revenue for the first quarter was a record $9.3 million, representing a 33% increase on a year-over-year basis. Within total revenue, subscription revenue was $8.3 million, up 38% on a year-over-year basis.
: Gross margin was 72.4% in the first quarter and 70.0% for the last four quarters.
: In the first quarter, Mattersight converted two pilots of our routing product. Mattersight now has converted 15 of the 17 completed routing pilots.
: For the last four quarters, subscription revenue retention was 98%, year-over-year existing net account growth was 118%, and the customer acquisition cost (CAC) ratio was 146%.
Rolled out an that analyzed the Return on Investment of Mattersight''s routing product. This study documented an average ROI of 344% and payback of one month for our routing clients.
Awarded a new patent that further protects Mattersight''s unique ability to route phone calls based on personality type.
Acquired the perpetual right to use the Process Communication Model® (PCM), which is the model underlying Mattersight''s personality-based applications.
Signed a new credit facility with Silicon Valley Bank, which provides Mattersight a credit line of up to $15 million.
Created an alliance with Aceyus to accelerate the delivery of our routing product within Avaya environments.
In April, converted a pilot into a $1.5 million ACV contract with a large Telco.
The Company realized an "Adjusted Earnings(1)" loss of $1.3 million for the first quarter of 2015. Adjusted Earnings is a non-GAAP measure. For a reconciliation of operating loss to Adjusted Earnings, see the accompanying schedule. Mattersight''s net loss was $3.8 million in the first quarter of 2015.
Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, May 6, 2015. The conference call and slide presentation will be available at the Investment Community section of Mattersight''s website at . To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 62962096.
For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until June 7, 2015, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 62962096.
Statements in this press release that are not historical facts are "forward-looking statements" that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as "plan," "may," "might," "believe," "expect," "intend," "could," "would," "should," and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight''s SEC filings. You can locate these filings on the Investor Relations page of Mattersight''s website, . Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason.
Mattersight''s mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight''s patented stack of SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, and Telco industries rely on Mattersight to drive customer retention, employee engagement, and operating efficiency. documents the average return on investment for these organizations is 344%. To learn more about how Mattersight can help your company, please visit .
Process Communication Model® (PCM) is a trademark of Kahler Communications, Inc., used under license.
(1) Mattersight presents Adjusted Earnings, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted Earnings provide investors with a better understanding of the results of Mattersight''s operations. Management believes that Adjusted Earnings reflect Mattersight''s resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted Earnings measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.
Contact
David Gustafson
Interim CFO, EVP of Product & Customer Operations
847.582.7016
Themen in dieser Pressemitteilung:
Unternehmensinformation / Kurzprofil:
Datum: 06.05.2015 - 14:15 Uhr
Sprache: Deutsch
News-ID 1357087
Anzahl Zeichen: 0
contact information:
Contact person:
Town:
CHICAGO, IL
Phone:
Kategorie:
Other Professional Services
Anmerkungen:
Diese Pressemitteilung wurde bisher 166 mal aufgerufen.
Die Pressemitteilung mit dem Titel:
"Mattersight Announces First Quarter 2015 Results
"
steht unter der journalistisch-redaktionellen Verantwortung von
Mattersight Corporation (Nachricht senden)
Beachten Sie bitte die weiteren Informationen zum Haftungsauschluß (gemäß TMG - TeleMedianGesetz) und dem Datenschutz (gemäß der DSGVO).
