DealNet Finalizes Service Desk Support Agreement
(firmenpresse) - TORONTO, ONTARIO -- (Marketwired) -- 10/16/14 -- ("DealNet" or the "Company") (CSE: DLS) is pleased to announce that its Business Process Outsourcing ("BPO") subsidiary, OC Communications Group Inc. ("OCCGI"), has executed a five year agreement with a leading Canadian insurance company to provide service desk support. On August 26th, 2014, the Company announced that OCCGI had executed an early start letter to commence service for this client.
With the final agreement in place, and working with its Fortune 500 global systems consulting partner, OCCGI will complete the necessary technology investments, business process improvements and staffing enhancements to enable the engagement to go live in November. With a total contract value of over $1 million, this launch marks a milestone in the growth of OCCGI''s service desk offering.
The service desk business model allows customers to outsource key technology services and support functions by bringing them onshore, and/or upgrading their internal support capabilities. OCCGI integrates voice solutions, service desk and other technologies to minimize live calls, improve business intelligence and increase scalability to drive enriched results for its customers.
"This is a great opportunity that has been over a year in the making. This demonstrates the significant value OCCGI can bring to high-touch service desk support activities and the strengths we bring to our joint services offerings with our partners," reported Michael Hilmer, COO of DealNet and President and CEO of OCCGI. "With several joint bids underway with our Fortune 500 global systems partner, we expect to announce more wins in the service desk support space in the coming quarters."
About DealNet Capital Corp.
DealNet Capital Corp. is a public company that trades under the symbol DLS on the Canadian Securities Exchange. DealNet Capital has an investment mandate to acquire and develop investee companies focused on generating high margin recurring revenue through innovative customer engagement models. The Company has focused its investments towards two key industry verticals: the thriving North American business process outsourcing ("BPO") market through its wholly-owned subsidiaries, OC Communications Group Inc. ("OCCGI") and Impact Mobile Inc. ("Impact Mobile"); and the consumer financing market through its wholly-owned subsidiary, One Dealer Inc. ("One Dealer").
ON BEHALF OF DEALNET CAPITAL CORP.
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The Canadian Securities Exchange does not accept responsibility for the adequacy or accuracy of this release.
Forward-looking Statements
This press release contains certain forward-looking statements with respect to the Company. These forward-looking statements, by their nature, involve risks and uncertainties that could cause actual results to differ materially from those contemplated. We consider the assumptions on which these forward-looking statements are based to be reasonable, but caution the reader that these assumptions regarding future events, many of which are beyond our control, may ultimately prove to be incorrect. These statements involve risks and uncertainties including, without limitation, DealNet''s ability to successfully develop and market its products, consumer acceptance of such products, competitive pressures relating to price reductions, new product introductions by third parties, technological innovations, and overall market conditions. Consequently, actual events and results in future periods may differ materially from those currently expected.
Contacts:
DealNet Capital Corp.
Bob Cariglia
President and CEO
+1-416-806-8816
First Canadian Capital Corp.
416-742-5600 or 1-866-580-8891
Eric Balog (ext 235) or Dan Boase (ext 232)
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Datum: 16.10.2014 - 07:46 Uhr
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News-ID 1310490
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