Helping Canadians Make Better Financial Decisions: FCAC Publishes 2012-2013 Annual Report
(firmenpresse) - OTTAWA, ONTARIO -- (Marketwired) -- 10/29/13 -- A new, comprehensive financial education program, revamped resources, new research projects and a successful nationwide education initiative that involved community groups across Canada are just a few highlights of the Financial Consumer Agency of Canada's (FCAC) .
The Annual Report shows how the Agency has fulfilled its dual mandate of supervising federally regulated financial entities and educating financial consumers with innovative and valuable programs.
"More than ever, it is crucial that Canadians develop the knowledge, skills and confidence in managing their money, exploring the financial marketplace and in dealing with providers of financial services," said Commissioner Lucie Tedesco. "FCAC has played a key role in contributing to the Government of Canada's objective of fostering a fair and secure marketplace."
Lucie Tedesco, previously the Deputy Commissioner of FCAC, was appointed Commissioner on September 3, 2013. She thanked the Agency's second Commissioner, Ursula Menke, for her many contributions to FCAC's accomplishments over the past five and a half years.
Among FCAC's achievements in 2012-2013:
FCAC's material is in demand and well received: in 2012-2013 it distributed over 1.5 million publications in electronic and print form, drew 18,500 views to its YouTube channels, attracted over 3,600 followers on Twitter, reaching over 8 million users in the past two years; traffic on FCAC's website grew 109 percent over the previous year, to 1.3 million Web visits, or over 3,600 per day. The Agency answered over 12,000 inquiries and complaints by telephone, email and letters.
The is available online, incorporating a number of interactive features to make it dynamic and reader-friendly. The full report can be seen at its website, .
About FCAC
With and , the (FCAC) provides objective information about financial products and services to help Canadians increase their financial knowledge and confidence in managing their personal finances. FCAC informs consumers about their when dealing with banks and federally regulated trust, loan and insurance companies. FCAC also makes sure that federally regulated financial institutions, payment card network operators and external complaints bodies comply with intended to protect consumers.
You can reach us through FCAC's Consumer Services Centre by calling toll-free 1-866-461-3222 (TTY: 613-947-7771 or 1-866-914-6097) or by visiting our website: .
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Disponible en francais
Contacts:
Natasha Nystrom
A/Media Relations Officer
613-941-1526
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Datum: 29.10.2013 - 08:00 Uhr
Sprache: Deutsch
News-ID 1277078
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