Agama Selected for IPTV Quality Assurance by Two Latin American Telcos
(Thomson Reuters ONE) -
(LINKÖPING, April 25, 2012) - Agama Technologies, the DTV quality assurance
expert, today announces an expanding footprint across Latin America, with two
leading telecommunications operators in the region having selected the Agama DTV
Monitoring Solution for IPTV quality assurance. The installations will help the
telcos keeping service quality high and problem discovery quick and efficient,
ultimately enabling an effective IPTV service operation with a superior customer
experience.
In an ever-evolving and competitive pay-TV market, meeting the viewers' quality
expectations by having good service assurance is a necessity for all TV
operators. With a video quality monitoring solution implemented, operators can
maintain control and understanding of the distributed service quality across
their deployments, thereby raising service quality and customer satisfaction, as
well as reducing operational expenses. For this purpose, two major Latin
American telcos have deployed the Agama DTV Monitoring Solution for their
forthcoming IPTV services.
"After years of regulation, the Latin American pay-TV market is one of the most
dynamic markets in the world at the moment and with the ongoing surge in
penetration of digital TV services, the operators' need for a richer
understanding of the service delivery escalates to be able to assure each
individual TV experience," says Mikael Dahlgren, CEO at Agama Technologies. "We
are pleased that two progressive telcos in this vibrant region have chosen our
established solution to support them in ensuring a successful and high-quality
IPTV service, and we will continue expanding our presence and footprint in LatAm
over the years to come."
The Agama DTV Monitoring Solution is a unique solution for continuous and real-
time monitoring and quality assurance of all forms of video delivery, from
service creation to consumption, enabling proactive customer experience
management. TV operators around the world rely on it for systematic improvements
of service quality and customer satisfaction, all while reducing OPEX and
quality induced churn. With sophisticated and seamlessly scalable components for
head-end, distribution network, and in-device endpoint monitoring, the Agama
solution is proven to provide a rich understanding of actual service quality -
from pixel level in the head-end to perceived quality by each individual viewer.
This creates an unparalleled foundation for ensuring the customers' TV
experience, and achieving operational excellence in the video delivery.
Media contacts:
Emelie Svensson
Marketing Communications Manager
Agama Technologies
emelie.svensson(at)agama.tv
+46 13 240 330
About Agama Technologies
Agama Technologies provides next generation quality assurance and monitoring
solutions for digital TV and video services. As the first company to provide
complete and proven end-to-end, multi-metric monitoring solutions, Agama
continues to pioneer and innovate. TV operators and service providers worldwide
rely on the established Agama DTV Monitoring Solution for systematic
improvements of service quality and customer satisfaction, all while reducing
operational costs and quality induced churn. Agama Technologies AB is based in
Linköping, Sweden, and is privately held. For more information, visit
www.agama.tv.
# # #
Mikael Dahlgren, CEO at Agama Technologies (JPG):
http://hugin.info/138960/R/1605608/508541.jpg
Full press release (PDF):
http://hugin.info/138960/R/1605608/508539.pdf
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originality of the information contained therein.
Source: Agama Technologies AB via Thomson Reuters ONE
[HUG#1605608]
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Datum: 25.04.2012 - 02:59 Uhr
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