Infonetics Research: Convergent charging gets sophisticated; carriers name Amdocs, Ericsson top vendors
(firmenpresse) - CAMPBELL, CA -- (Marketwire) -- 08/02/11 -- Market research firm today released excerpts from its new .
"While operators are investing in convergent charging to support more advanced payment models, they also clearly view these investments as a critical component of their overall product development and marketing strategies. Convergent charging represents a way to support marketing initiatives like cross-sell, up-sell and service bundles (for example, offering a discount on a data service based on video usage), in addition to the traditional benefits of reducing time to market for service rollouts and maintaining a more consistent customer experience across payment methods, services and regions," notes , directing analyst for next gen OSS and policy at .
When asked who they see as the top three convergent charging suppliers, service providers most often cited and , followed by and
The majority of service providers are using convergent charging to support service convergence (i.e., voice/video/data)
The most important criteria service providers cite for choosing a convergent charging supplier is product reliability
For its 20-page , Infonetics interviewed purchase decision-makers for convergent charging software and related services at 20 carriers, competitive operators, and mobile operators in North America, Asia Pacific, and . The report explores service provider plans for deploying convergent charging solutions and their perceptions of vendors. Vendors named by carriers in response to both prompted and open-ended questions include and .
, VP (West NA, APAC, CALA): , +1-408-583-3335
, Sr. Account Dir. (East NA, Texas, Midwest): , +1-408-583-3395
, Sr. Account Dir. (EMEA): , +44-755-488-1623
To download report prospectuses, tables of contents, highlights, etc., log in to and see NEXT GEN OSS AND POLICY.
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is an international market and firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.
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Shira Levine
Directing Analyst, Next Gen OSS and Policy
Infonetics Research
+1-408-583-3381
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Datum: 02.08.2011 - 15:00 Uhr
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