WOLFFKRAN, in conjunction with coresystems and proaxia, to launch a pilot project for fast service delivery via cloud computing
Fully in line with this year’s CeBIT motto “Work and Life with the Cloud”, WOLFFKRAN, in conjunction with coresystems and proaxia, will be presenting its pilot project for delivering service processes via cloud computing. From the first of March, all service calls from the SAP system are now able to be transferred directly to the iPhone of WOLFFKRAN’s installers and electrical engineers. This transfer of data will occur by means of a cloud connector from the company proaxia. The standard application coresuite mobile from coresystems allows this information to be accessed and managed.
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Installing programs on a computer is a time-consuming process, and even more costs are incurred due to the necessary file management tasks. Today’s cloud computing saves time and money. The principle is simple: thanks to the increasingly fast Internet connections now available, more and more of the data and programs that used to reside on individual computers at the workplace can instead be located on central servers on the Internet, the so-called cloud. This provides permanent access to the files via cell phones or PCs.
Service via a fast, efficient network
WOLFFKRAN will be utilizing cloud computing for its service processes from the first of March. From March onwards, service call data from the SAP system will be transferred directly to the iPhones of WOLFFKRANs installers and electrical engineers. The iPhone app allows service calls to be opened, managed and closed again. The transfer of data from the SAP system will occur asynchronously via the cloud, i.e. the program can continue to be used when the Internet connection is lost, and data transfer will resume automatically as soon as the connection is restored. This saves time when ordering replacement parts or scheduling servicing work, as well as during deployments on the construction site. When the project is completed, the required data for billing are available immediately. Furthermore, it enables the scheduler at WOLFFKRAN to maintain a complete overview of the available engineers at all times. “All our decision makers were immediately impressed with this innovative solution, which is a first step for us in mobilizing and accelerating our SAP processes”, says Andreas Berg, CIO at Wolffkran.
WOLFFKRAN is especially pleased with the drastic reduction in processing times through to invoicing, and the single point entry of data. In the first phase of the pilot project, WOLFFKRAN installers and electrical engineers in Switzerland will be equipped with the mobile solution, and in the second phase the new system will be rolled out to all other locations as well.
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With over 150 years of tradition, WOLFFKRAN is one of the leading manufacturers and leasers of high-quality slewing tower cranes in Central and Eastern Europe, the Middle East, North America, Canada, Australia and Hong Kong. Its global rental crane fleet comprises over 600 WOLFF cranes. With its headquarters in Zug (Switzerland), manufacturing sites in Heilbronn and Luckau (Germany), and international subsidiaries, the company employees approx. 500 employees worldwide.
About proaxia consulting group ag
The proaxia consulting group is a corporate consultancy with roots in Switzerland and branches in Europe and Asia. Today, more than 100 proaxia consultants bridge the gap between the German-speaking DACH region via CEE/CIS countries (Poland, Russia) to Asia (China, Japan).
proaxia is a co-innovation partner of coresystems – a cooperative partnership for innovative mobile business solutions based on SAP ECC.
For further information visit www.proaxia-consulting.ch
About coresystems ag
coresystems ag, with its head office in Windisch, Switzerland, was founded in 2002 and today, with over 5,000 customers (45,000 users), is the world leader in the provision of standardized additional solutions for SAP KMU products. The company is a certified SAP GOLD (SSP) and Microsoft ISV Silver partner.
coresystems currently employs over 60 people. The company has additional offices in London, New York and Shanghai as well as support centers in Galway and Copenhagen. In addition, the coresuite solutions are marketed around the world by over 350 qualified SAP partners. For further information visit www.coresystems.ch and www.coresuite.com
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Alexandra Ehm
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Datum: 04.03.2011 - 06:13 Uhr
Sprache: Deutsch
News-ID 1022028
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contact information:
Contact person: Alison Gustavsson
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Phone: + 41 41-766 85 00
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Machinery & Tools
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