Rezidor's Employee Satisfaction Score reaches 85.8%

(Thomson Reuters ONE) - Hotel Group's Climate Analysis 2009 shows top resultsThe Rezidor Hotel Group, one of the fastest growing hotel companies worldwide,has published the yearly Climate Analysis - showing top results for 2009: Theoverall Employee Satisfaction Score increased to 85.8% (85.1% in 2008), and theLoyalty Score of the Rezidor employees towards their company stood tall at 75."We are delighted and proud that we were able to hold and even surpass ourresults from 2008. 2009 has been an extremely challenging year - but despite thecrisis and contrary to many companies in the industry worldwide, Rezidor reachesoutstanding scores", comments Kurt Ritter, President & CEO of Rezidor. "Theresults of our Climate Analysis proof once again the success and efficiency ofour people management and development", continues Ritter.Yes I Can! - The group's vision & mission18.472 employees in all Rezidor offices and hotels across Europe, Middle Eastand Africa participated in the latest Climate Analysis.The evaluation of eachhotel's and corporate department's climate saw particularly good results for themain areas "Co-operation" with a score 85.6% (83.6% in 2008) and "EthicalStandards" with a score of 87.3% (86.2% in 2008). "Our teams clearly stoodcloser together during the crisis and deliberately followed our vision andmission Yes I Can!", explains Ritter.New jobs - Even in tough timesRezidor defines itself as a true people business - the group focuses on acomprehensive and ambitious people development programme.It includes high leveltrainings like on-job-skills, a company own Business School, Centres ofExcellence and a dedicated group-wide Responsible Business Programme. "Rezidorcontinuously invests in people. We develop talent from within - the majority ofour General Managers is home grown - and from outside", says Ritter. In theemerging markets Russia/CIS and Africa alone Rezidor will create 2000 new jobsin 2010; most of them for local employees.Climate Analysis - A look behind the scenesThe Climate Analysis is conducted by Rezidor since 1991 and sees a continuousincrease of the Employee Satisfaction Score.The annual survey, using a highlydeveloped and detailed questionnaire, measures the company's working climate ona set of standards, including communication, development opportunities, feedbackand appraisal, leadership and company image and culture. The results do not onlymirror the current climate, but also are the basis for activity plans in orderto further develop and improve internal processes.For further information please contactAndrea FellDirector, People Management+32 2 702 9214,Andrea.Fell(at)Rezidor.com About The Rezidor Hotel GroupThe Rezidor Hotel Group is one of the fastest growing hotel companies in theworld. The group features a portfolio of more than 380 hotels in operation andunder development with 81,700 rooms in more than 60 countries.Rezidor's employees come from 142 different nations.56% of them are male, 44%female. 50% of all employees are aged below 30 years, 25% between 31 and 40years. 10% have been with the company for more than 10 years.Rezidor operates the brands Radisson Blu Hotels & Resorts, Regent Hotels &Resorts, Park Inn and Country Inns & Suites in Europe, Middle East and Africa,along with the goldpoints plusSM loyalty programme for frequent hotel guests.Under a worldwide licence agreement with the iconic Italian fashion houseMissoni, Rezidor also operates and develops the new lifestyle brand HotelMissoni.In November 2006, Rezidor was listed on the Stockholm Stock Exchange. CarlsonCompanies is the main shareholder.The Corporate Office of the Rezidor Hotel Group is based in Brussels, Belgium.For more information on Rezidor, visit www.rezidor.com [HUG#1379849] Press release (PDF): http://hugin.info/142138/R/1379849/339705.pdf

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Datum: 03.02.2010 - 04:01 Uhr
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