Spanish Retail Group DinoSol Reduces Costs With Workforce Management Solution from InVision Software
(firmenpresse) - Birmingham / Ratingen (Germany), 21 July 2009 – DinoSol, one of the leading retailing operators in Spain, is experiencing significant benefits from its new workforce management system, provided by InVision Software. InVision is a leading international provider of enterprise-wide workforce management (WFM) solutions. Thanks to the streamlining of the whole scheduling process, store managers are freed up to concentrate on their core responsibilities, and automation has reduced planning efforts significantly. InVision Enterprise WFM enables DinoSol to create more reliable forecasts and optimised schedules based on actual staffing requirements. In addition, the new WFM system has enabled the introduction of more flexible working shifts for employees and efficient use of part-time agency workers to cover previously understaffed peak times.
In addition, DinoSol is using the monitoring and reporting features of InVision Enterprise WFM to enable the introduction of a new, objective incentive system for its employees, measuring productivity, quality and service delivery. With the introduction of this incentive scheme, DinoSol has implemented a powerful yet simple method to manage the productivity and efficiency of its stores while at the same time improving the motivation of its employees. Customer service standards and sales revenues are stimulated as employees are motivated to achieve good results in productivity, quality and service delivery.
“We aim to become a leader in the food distribution industry in building sustainable customer oriented value and in putting into practice an ethical and responsible working philosophy”, states Andrés Vega, Director Human Resources at DinoSol. “In order to meet the needs of our customers in terms of shopping experience we want to offer the best price-quality-service ratio. With the help of InVision Enterprise WFM, our planning processes are streamlined and run quasi automatically. Now, we are able to take care of our customers and deliver the quality and the service that drives our customers’ satisfaction.”
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About DinoSol
DinoSol is one of the leading retailing operators in Spain, ranked no. 4 among supermarkets and no. 6 in overall grocery retailing. The group is part of the private equity funds of Permira and consists of four different operating brands: superSol, HiperDino, CashDiplo and NETTO. The supermarkets of superSol and the hypermarkets of HiperDino, a specific brand on the Canary Islands, represent approximately 70% of DinoSol´s total sales. 12% of revenues come from CashDiplo. These cash & carry markets focus on retailers as well as on the hotel and catering industry. The rest of sales is contributed by DinoSol’s chain of profitable convenience stores, NETTO, which are located solely in the tourist areas of the Canary Islands. In total, DinoSol operates almost 590 sites and has more than 14,000 employees.
Further information: www.dinosol.es
About InVision Software
InVision Software is a world-leading supplier of enterprise-wide workforce management solutions which enable companies to optimise their staff planning and scheduling processes. InVision empowers customers to reduce personnel costs, increase productivity, improve employee satisfaction and to boost revenue by leveraging better customer service. Founded in 1995 and based in Ratingen (Germany), InVision currently employs more than 220 WFM specialists and has offices across Europe, North America, and South Africa. InVision Software AG (IVX) is listed in the Prime Standard Segment of the Frankfurt Stock Exchange. Among InVision's clients are numerous international blue chip companies, such as ABN Amro, Allianz, BMW, Deutsche Telekom, IKEA, Sky and Vodafone.
Further information: www.invisionwfm.com
Press contact:
Jutta Handlanger
InVision Software AG
Head of Corporate Communications
Halskestrasse 38
D-40880 Ratingen (Germany)
phone: +49 (0)2102 728-252
fax: +49 (0)2102 728-111
e-mail: pr(at)invision.de
Datum: 21.07.2009 - 07:27 Uhr
Sprache: Deutsch
News-ID 1001769
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