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The Importance of Contactability for Retailers

May 2018 - Yonder Digital Group, the customer experience experts, have released a new video outlining the importance of customer contactability for retailers deploying the latest contact technology, and how it can significantly enhance commercial outcomes. In an economic environment where high street retailers are coming under increased revenue and margins pressures, providing customers with a seamless experience across multiple channels and multiple technologies - online and offline - is an increasingly critical element of retailer brand loyalty. The new Yonder Digital Group video presents r ...

16.05.2018

Loyyal Corporation Expands Global Reach to Australia and New Zealand

SAN FRANCISCO, May 14, 2018 - (ACN Newswire) - Loyyal, the industry leader in applying blockchain technologies to loyalty and incentive programs, is pleased to announce the addition of REFFIND (ASX: RFN) as the exclusive Network Operator for Australia and New Zealand, also operating as a Value Added Reseller (VAR) of Loyyal''s innovative platform for these markets. Having established itself with clients in North America and the Middle East since 2016, Loyyal now extends its "Internet of Loyalty" into a fast-growing region that shows tremendous opportunity for the loyalty m ...

16.05.2018

Loyyal Corporation Expands Global Reach to Australia and New Zealand

REFFIND (ASX: RFN) appointed Value Added Reseller and exclusive Network Operator in territory SAN FRANCISCO, May 14, 2018 - (ACN Newswire) - Loyyal, the industry leader in applying blockchain technologies to loyalty and incentive programs, is pleased to announce the addition of REFFIND (ASX: RFN) as the exclusive Network Operator for Australia and New Zealand, also operating as a Value Added Reseller (VAR) of Loyyal's innovative platform for these markets. Having established itself with clients in North America and the Middle East since 2016, Loyyal now extends its "Internet of ...

16.05.2018

Retail Contactability - The Definitive Dozen: Research report reveals top 12 UK retailers using optimal technology mix...

Retail Contactability - The Definitive Dozen: Research report reveals top 12 UK retailers using optimal technology mix to deliver greatest customer contactability May 2018 - New research from Yonder Digital Group has identified which top retailers are most successfully deploying contact technology and channels to make it easy for consumers to get in touch with them. The research analysed how readily UK consumers could get in touch with retailers via their preferred channel and evaluated how effectively customer contact technologies (including chatbots, livechat AI, FAQ engines, intelligent fo ...

01.05.2018

Coming soon: DENSOs smart and ergonomic Handhelds

D& sales force automation or in the health sector ://www.denso-autoid-eu.com/en.html. DENSO The Android handheld terminals BHT-1700 and BHT-1800 are equipped with Android 7.1.2 (Nougat) and are introduced to the market as a package, since they both work with the same technology. Customers of DENSO, part of the Toyota group and inventor of the QR code, can choose which of the two Android mobile data collection devices they prefer. On the one hand, there is the BHT-1700 handheld terminal with a physical keyboard; and on the other hand, there is the BHT-1800 handheld terminal without a keyb ...

25.04.2018

BIXOLON Celebrates the Latest in Label and Mobile Printing at LogiMAT 2018

LogiMAT 2018 (13th - 15th March 2018, Stuttgart, Germany) - BIXOLON Co., Ltd a global leading Mobile, Label and POS printer manufacturer will be exhibiting the latest in warehouse management, field logistics and manufacturing label, receipt and ticket printing in Hall 6 stand F16 at LogiMAT 2018. Making a number of exciting announcements on the stand, BIXOLON will be showcasing the NEW SPP-L3000, mobile label printer. Its first 3-inch embedded Linux mobile printer with 5 IPS speed launching in 2018. SPP-L3000 is compact, lightweight mobile printer with an easy-to-open peeler. Supporting WLAN ...

08.03.2018

Shop Direct automates cyberattack detection with Vectra

Liverpool, UK - February 22nd, 2018 - Vectra, the leader in automating the hunt for in-progress cyberattacks, today announced that Shop Direct, the United Kingdom''s second-largest pureplay digital retailer, selected the Cognito threat detection and response platform from Vectra to protect its ecommerce sites and enterprise operations and streamline security operations. With over GBP1.9 billion in annual sales, Shop Direct brands include digital department stores Very.co.uk and Littlewoods.com, as well as luxury fashion retailer VeryExclusive.co.uk. "Every organisation at some ...

22.02.2018

Amplience Shares Best Practices for Developing and Executing Effective Retail Engagement Strategies

London, UK, 6 February 2018 -- Amplience today announced that registration is open for the companyp retailers deliver more contextual and persuasive content. With the Amplience platform, forward-thinking retailers can deeply engage consumers by delivering inspiring digital content across multiple customer touchpoints. Amplience will be demonstrating Dynamic Content, which enables retailers to provide contextual shopping experiences, and deliver the storytelling necessary to meet today''s retail engagement challenge. Dynamic Content solves the planning, management, production and del ...

06.02.2018

Star Micronics displays first Apple Certified AirPrint™ POS Printer at NRF 2018, New York City

High Wycombe, UK, 11 January 2018 International POS printer manufacturer Star Micronics announces that the new Star TSP654II AirPrint AirPrint provides easy mobile printing solutions for Apple iPad, iPhone, iPod and MacBook users on any private network with the key objective to be able to wirelessly print via the customer Traditionally, AirPrint has been purely the domain of wider output inkjet and laser printers for business and personal use, but Apple has now confirmed its rightful place in the POS retail and hospitality sectors with its certification of the first AirPrint receipt and tick ...

11.01.2018

Major UK retailers unaware, unprepared, and paralysed in the face of PSD2, says Consult Hyperion and CCgroup study

London, 10th January 2018 PSD2 requires banks to grant third-party providers ith less than a week before the regulation comes into force, the research calls for retail technology vendors to intervene by educating the market and providing the solutions to capitalise on an array of opportunities. The research Key findings: o 48% are unaware of PSD2 o 67% aren o 32% aren o Only 16% are seeking to o 67% of retailers don o Only 16% think PSD2 will have a major impact o On average only a third of retailers can confirm they o Around 10% aren o 94% would like to reduce card fees o 74% wan ...

10.01.2018

InternetRetailing EXPO returns for 2018 with focus on omnichannel

LONDON, 20 December 2017 end online success to deliver the type of frictionless customer experiences that have been proven to win customer loyalty and additional sales. Now in its eighth year, InternetRetailing EXPO will once again be co-located with eDelivery EXPO, Europeational programme of seminars, case studies, workshops and clinics. Sam North, Portfolio Director for InternetRetailing Events, commented: & Customer Obsession& the Future Attendees at InternetRetailing EXPO and eDelivery EXPO 2018 will have the opportunity to hear from over 100 inspirational trailblazers from t ...

20.12.2017

Retail Rankings: Apica’s Web Performance Index Reveals Black Friday and Cyber Monday Winners and Losers

New York, London - December 4th, 2017. One week on from Cyber Monday, Apica - the leading provider of comprehensive software testing and monitoring solutions - has unveiled the 2017 Apica Web Performance Index (WPI). The annual index evaluates and ranks the web performance of some of the 200 top e-commerce websites in the US and Europe, during one of the busiest retail periods on the calendar. 2017 saw one million dollars per minute being spent at the peak of Black Friday sales, indicating that regular website and application testing, especially at peak times, has never been more important. B ...

04.12.2017

Spire Payments wins SESAME Award for its Business Enterprise Toolkit: Sandbox

Cannes, France, 29th November 2017 - Spire Payments, one of the world’s leading FinTech solution providers, announced today that it has won the coveted SESAME Award for Retail. At the 22nd annual award ceremony held at Trustech 2017, an independent judging panel of industry experts recognised Spire Payments’ innovative Business Enterprise Toolkit: Sandbox as best in class. Rewarding technological innovation, the SESAMES Awards are the benchmark of success for the payment industry. The Business Enterprise Toolkit; Sandbox, provides an innovative solution for small to medium sized businesses t ...

29.11.2017

Floral Frog Limited and Star Micronics demonstrate innovative tablet POS solution at FleurEx 2017

High Wycombe, UK, 19 October 2017 - International POS printer manufacturer Star Micronics is pleased to announce that it will be joining Floral Frog Limited at FleurEx 2017 (21 - 22 October 2017, Hilton Metropole, Birmingham NEC). Floral Frog will be demonstrating its intuitive software for florists alongside Star’s combined Bluetooth printer and cash drawer tablet POS solution mPOP™. Floral Frog offers an affordable, all-in-one florist management software package with an integrated payment solution. The software automates all the daily business tasks and processes seen in a busy florist from ...

19.10.2017

Promotions Just as Important to UK Customers as Product Quality

13 October 2017, London: When it comes to buying home and kitchen appliances, British consumers admit that the right reward is just as important to them as quality of product. The independent study of 2,000 British adults, commissioned by 360insights, found that 17 percent of consumers said their purchase decision was driven by a promotion, the same amount that identified product quality as the reason for their purchase. The only factor deemed more important to consumers was product price, with 23 percent of respondents pinpointing cost as the main factor. The report also found that the inte ...

13.10.2017

The new sloggi online shop is live

In addition to the responsive design, special attention has been paid to functionalities such as automatic gender-specific content control. The development of the sloggi online shop was based on the same platform as Triumph, which has been running on Salesforce Commerce Cloud (formerly Demandware) since 2011. The cross-platform synergies resulting from this approach during implementation had a decisive impact on the extremely short project duration of only three and a half months. "The new sloggi online shop has gone live in our most important sloggi markets Germany, UK, Austria and Fra ...

09.10.2017

Brands failing to deliver on chat customer experience

72% of consumers say chat use makes them more loyal, and nearly a third will use chatbots - but just 15% always happy with experience, Eptica study finds Reading, UK, 27 September 2017 – Consumers increasingly want to use chat for customer service – but companies are failing to meet their changing expectations. Nearly three quarters (72%) of consumers say a good chat experience will make them more loyal – however only 15% say they are always happy with the service they receive. These are amongst the headline findings of the Eptica 2017 UK Chat Study, released today. 65% of consumers say they ...

27.09.2017

Ultima Displays Unveils Revolution, A New Premium Banner Stand, At C!Print Madrid

New premium retractable banner stand with high precision moulded polymers to provide a lighter, stylised product - the first of its kind in the market Madrid, Spain, 26 September 2017 – Ultima Displays, one of Europe’s leading one-stop solutions and hardware provider, has today unveiled its new premium retractable banner stand, Revolution. The first of its kind, the debut of Revolution marks a new futuristic direction for banner display solutions. The Revolution is a modern, sleek and elegantly designed banner product which can effectively carry any brand message. Revolution is made from hig ...

26.09.2017

Star Micronics and Shopwave demonstrate unique TSP143IIIU printer with Shopwave’s iPad Point of Sale application at Restaurant Tech Live 2017

High Wycombe, UK, 25 September 2017: International POS printer manufacturer Star Micronics announces today that it will be joined by leading software provider Shopwave on Stand 5151 at Restaurant Tech Live 2017 (26 - 27 September, ExCeL, London). Shopwave empowers retailers to gain a deeper understanding of their day-to-day business across multiple stores by providing enterprise grade, real-time analytics through an easy to use iPad Point of Sale application. The solution facilitates seamless retailer integration with the latest technologies including mobile payments, queue busting tools, an ...

25.09.2017

SWOOPOS joins Star Micronics at Restaurant Tech Live 2017 to demonstrate its innovative tablet POS solution...

High Wycombe, UK, 21 September 2017 - International POS printer manufacturer Star Micronics announces today that it will be joined by leading software provider SWOOPOS on Stand 5151 at Restaurant Tech Live 2017 (26 - 27 September, ExCeL, London). SWOOPOS offers seamless mobile ordering, an inventory and staff management system, extensive customer data and analysis as well as beacon marketing and a customer loyalty scheme. Offering a complete range of point of sale hardware and software that can be adapted to fit any hospitality operation, SWOOPOS provides a comprehensive set of features that ...

21.09.2017


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